At a Glance
- Tasks: Install cutting-edge camera systems for top retailers while working on the go.
- Company: Join Focal Systems, a leader in retail AI solutions with a strong mission.
- Benefits: Earn £17 per hour, enjoy paid time off, and work flexible hours.
- Other info: Dynamic role with opportunities for growth and collaboration.
- Why this job: Be part of an innovative team transforming brick-and-mortar retail.
- Qualifications: Experience as a field technician and a valid UK driving licence required.
The predicted salary is between 17 - 17 £ per hour.
Field Service Technician (Installations) – Portsmouth, UK (Fixed-Term, Minimum 20 Hours/Week)
- Portsmouth Region, United Kingdom
- Type: Fixed-term contract (6 months), 20 hours per week
- Work
- Pay: £17 per hour
Licence/Certification: Full valid UK driving licence (required)
Focal Systems is the industry leader in retail AI solutions.
Our mission is to automate and optimise brick-and-mortar retail using deep-learning computer vision.
Focal has been deployed at scale with the top retailers in the world.
We are looking for smart, creative, and passionate people who love to learn, enjoy thinking critically, share our values, and want to build a great and enduring company.
We have built the next-generation operating system for brick & mortar retail.
This OS leverages shelf-mounted cameras that constantly measure the state of the retailers’ shelves and use that information to order quicker and smarter, planogram better, and schedule, direct, train, and manage their staff.
We have proven this with major retailers around the world.
Job Description
We are currently expanding our operations throughout the UK and seeking a dedicated Field Service Technician to complete installations for our customers in your area.
This role will primarily involve working overnight, attending installations where our product will be installed.
As a crucial member of our team, you will assume accountability for the successful installation, deployment and adoption of our system.
Physical stamina, proficiency with power tools, and the ability to meet quality and speed Key Performance Indicators (KPIs) are essential for this role.
This will be a 6 Month contract position, working a minimum of 20 hrs per week with a possibility to extend beyond the initial contract.
Driver's License and Transportation: Valid driver's license and reliable transportation to travel to sites is required.
- What You Will Be Doing
- Installation of camera hardware: mounting, connecting and configuring in accordance with company standards.
- Respond promptly to installation requests and ensure customer SLAs are met.
- Maintain accurate records of installation activities, including work performed, parts used, and time spent, using company-provided tools
- Onboarding/scanning products into the system.
- Operate power tools safely and efficiently to complete installations.
- Adhere to safety protocols and guidelines to minimize risks during installation visits.
- Work collaboratively with team members to ensure timely completion of installations.
- Maintain a high level of attention to detail to ensure installation tasks meet quality standards.
- Meet or exceed speed and quality Key Performance Indicators (KPIs) consistently.
- Communicate effectively with supervisors and team members to provide updates on progress and address any issues or challenges encountered during store visits.
- Adhere to company policies and procedures at all times.
Requirements
- Proven Field Service Technician Experience: Previous experience in a field technician role, preferably in field service, installation, construction, or a related field.
- Strong technical aptitude and troubleshooting skills, with the ability to diagnose and resolve hardware and software issues efficiently.
- Proficiency in using power tools and other installation equipment required for this type of role.
- Physical Stamina: Strong physical stamina to work on feet and perform physically demanding tasks for extended periods (up to 9 hours).
- Detail-Oriented: Excellent attention to detail to ensure maintenance work meets quality standards and adheres to specifications.
- Time Management: Ability to work well under pressure, meet tight deadlines, and ensure timely completion of assigned tasks.
- Communication
Skills: Effective communication skills to liaise with supervisors, team members, and customers, providing updates on progress and addressing any issues encountered during installation visits.
- Driver's License and Transportation: Valid driver's license and reliable transportation to travel to sites as required.
- Ability to work nights and weekends.
- Why Focal Systems
Strong Values and Mission - We are a tightly-knit team with an ambitious mission and a strong set of core values, which define our approach to business and have successfully guided us in its inception.
Exceptional Team - We are a team of hard-working, fun-loving professionals from some of the most eminent universities, research labs, and tech companies of our time.
We pride ourselves on recruiting exceptional individuals to help us redefine the state-of-the-art.
Outstanding Partners - We work with 10+ of the largest retailers in the world and have a world-class roster of investors, advisors and partners to support & advise us in our endeavors.
What we offer
We care deeply about the health, happiness, and wellbeing of all of our employees. We offer:
- Paid Time Off
- Pension
- #J-18808-Ljbffr
Field Service Technician (Installations) – Portsmouth, UK (Fixed-Term, Minimum 20 Hours/Week) New Portsmouth Region, United Kingdom employer: Focal, Inc
Focal Systems is an exceptional employer that values innovation and teamwork, making it a fantastic place for individuals seeking meaningful work in the dynamic field of retail AI solutions. With a strong commitment to employee wellbeing, we offer competitive pay, paid time off, and opportunities for professional growth within a supportive and collaborative environment. Join us in London, where you will be part of a passionate team dedicated to redefining the future of brick-and-mortar retail.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician (Installations) – Portsmouth, UK (Fixed-Term, Minimum 20 Hours/Week) New Portsmouth Region, United Kingdom
✨Get Comfortable with Local Networking
In field sales, local connections can make a world of difference. Head to community events, trade shows, or networking meet-ups where you can connect with people in your target area. The more visible you are, the better your chances of finding temporary gigs with companies like Focal, Inc.
✨Leverage Social Media and Online Groups
Join groups on platforms like Facebook or LinkedIn specific to field sales. Engaging with these communities can help you discover short-term opportunities as many companies post temporary roles or projects there. Don't be shy about sharing your skills and availability!
✨Be Ready to Jump In Quickly
Temporary roles often have quick turnarounds, so stay alert for openings. Keep an eye on Focal, Inc's careers page and apply as soon as you see a role that fits. Preparation is key—make sure you can quickly demonstrate your sales prowess in interviews!
✨Showcase Your Adaptability
When applying for temporary roles in field sales, highlight your ability to adapt to different products and teams. Share examples of past experiences where you quickly learned new sales techniques or product details. This shows potential employers that you're ready to hit the ground running.
We think you need these skills to ace Field Service Technician (Installations) – Portsmouth, UK (Fixed-Term, Minimum 20 Hours/Week) New Portsmouth Region, United Kingdom
Some tips for your application 🫡
Show Off Your Sales Experience:In field-sales, your past experiences are crucial. Highlight any roles where you've had direct interaction with customers and hit sales targets. Detail your strategies and successes in previous positions, even if they were temporary gigs – this shows you know how to make an impact quickly!
Demonstrate Your Adaptability:Since you're applying for a temporary role, show that you're adaptable and can hit the ground running. Use your cover letter to explain how you've successfully adjusted to new environments or challenges in the past. Employers love to see candidates who can thrive under changing circumstances!
Include Relevant Certifications:If you've got any sales certificates or training (like CRM software proficiency or sales techniques), flaunt them in your application! It’s a great way to stand out in the field-sales arena and shows you're committed to mastering your craft.
Craft a Focused Cover Letter:When applying for a temporary position, your cover letter should be snappy and to the point. Explain why you’re interested in this particular role at Focal, Inc and how you can deliver value right away. We want to see your enthusiasm and readiness to help drive sales as quickly as possible!
How to prepare for a job interview at Focal, Inc
✨Know Your Sales Numbers
In field sales, your ability to talk numbers can make or break an interview. Be prepared to share your sales achievements and understand metrics like conversion rates or average deal sizes. This will show Focal, Inc that you can deliver results on the ground.
✨Demonstrate Relationship Building Skills
Field sales is all about relationships, so come ready to discuss how you've built rapport with clients in the past. Share specific examples of how you turned a cold lead into a loyal customer; this shows you can replicate that success in your temporary role.
✨Prepare for Role-Playing Scenarios
Often, interviews for sales positions involve role-playing exercises. Be ready to pitch a product or handle objections as if you were in front of a real customer. This will give you a chance to showcase your skills and give the interviewers a taste of what it’d be like to have you in the field.
✨Show Flexibility and Adaptability
Since you're applying for a temporary role, highlight your ability to adapt quickly to new products and environments. Discuss instances where you've successfully adjusted strategies on-the-fly—this versatility is crucial for field sales, especially in a short-term position with Focal, Inc.
