FNZ in Edinburgh is seeking a client-facing Technology Service Manager to oversee transparency, governance, and communication of platform service performance. You will present availability, trends, and incident status to client CIO/CTO and senior teams, ensuring clarity and business relevance.
You will drive continual service improvement across infrastructure, production support, and vendor ecosystems, manage major incidents, and coordinate with FNZ partners to reduce risk and improve uptime.
#J-18808-LjbffrUK Service Management Leader: Platform Performance employer: FNZ
At FNZ, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture, where every team member is empowered to make a meaningful impact from day one. Our commitment to employee growth is reflected in our global career opportunities and the emphasis we place on individual contributions over tenure, ensuring that your hard work is recognised and rewarded. Located in a vibrant environment, you will collaborate with diverse, expert teams while enjoying flexible working arrangements that cater to both professional and personal needs.
