Operations Team Manager
Operations Team Manager

Operations Team Manager

Ipswich Full-Time 24000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and develop two high-performing Property teams in a dynamic FinTech environment.
  • Company: FNZ is a global platform technology company transforming wealth management for everyone.
  • Benefits: Enjoy hybrid working, competitive salary, private medical insurance, and leadership development opportunities.
  • Why this job: Join a fast-growing company and inspire teams while making a real impact in financial services.
  • Qualifications: Experience in leading operational teams, preferably in financial services or accounts payable.
  • Other info: This role offers global career progression and a collaborative, supportive work culture.

The predicted salary is between 24000 - 42000 £ per year.

Manager – Property Operations

9 month FTC
Ipswich or Salisbury

Hybrid
£Excellent + bonus + excellent benefits + global career progression

Do you thrive on leading teams, driving performance, and delivering exceptional client outcomes? Ready to take on a key leadership role in a fast-growing global FinTech?

We’re looking for an Manager to oversee and develop two high-performing Property teams, based in Ipswich and Salisbury, as part of FNZ’s Property transactions within SIPP administration. In this role, you’ll ensure your teams deliver outstanding service, meet regulatory requirements, and continually improve processes to support our clients.

Whether you already have some property, legal or SIPP experience — or come from a broader accounts payable leadership role— this is a great opportunity to join a global brand in a leadership role.

What you’ll be doing:

As an Team Manager for the Property Investment team, you’ll provide strategic and day-to-day leadership for your teams, ensuring they operate efficiently, collaboratively, and in line with FNZ’s high standards. You’ll also be a key link between senior management, your direct reports, and other operational and technology teams.

Your responsibilities will include:

  • Leading, motivating, and developing two operational teams across Ipswich and Salisbury
  • Overseeing daily transaction processing, reconciliations, and issue resolution
  • Ensuring regulatory and compliance standards are met at all times
  • Managing performance against KPIs, SLAs, and quality benchmarks
  • Acting as a point of escalation for complex queries and operational issues
  • Managing resource planning, recruitment, and training for both teams

What we’re looking for:

You’ll be an experienced people leader with a track record in financial services or accounts payable operations. You’ll combine a commercial mindset with strong regulatory awareness and excellent stakeholder management skills.

Key skills and attributes:

  • Proven leadership experience managing operational teams (multi-site experience desirable)
  • Some knowledge of investment operations ideally property transactions relating to SIPP administration, is desirable
  • Excellent organisational and problem-solving skills
  • Clear, confident communicator with all levels of stakeholders
  • Experience driving process improvement and operational change
  • Ability to inspire, mentor, and develop high-performing teams

Why join FNZ?

At FNZ, you’ll join a global platform technology company that’s reshaping the future of wealth management. We work with top-tier banks, insurers, and investment firms — and we’re growing fast.

Here’s what you can expect:

  • Competitive salary
  • Hybrid working
  • Private medical and life insurance
  • Paid training and leadership development
  • Opportunities for global mobility and career advancement
  • Collaborative, supportive, and high-growth environment

Ready to lead and inspire two operational teams at the heart of a global FinTech?

Apply now to become an Property Operations Team Manager at FNZ.

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About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.7 trillion in assets under administration (AUA).

Together with our customers, we help over 26 million people from all wealth segments to invest in their future.

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Operations Team Manager employer: FNZ

FNZ is an exceptional employer that offers a dynamic and collaborative work environment, perfect for those looking to lead high-performing teams in the fast-paced FinTech sector. With competitive salaries, hybrid working options, and a strong focus on employee development through paid training and global mobility opportunities, FNZ is committed to fostering growth and innovation. Join us in Ipswich or Salisbury to be part of a global brand that values your contributions and supports your career advancement.
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Contact Detail:

FNZ Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Team Manager

✨Tip Number 1

Familiarise yourself with FNZ's operations and values. Understanding their approach to wealth management and client service will help you align your leadership style with their expectations, making you a more attractive candidate.

✨Tip Number 2

Network with current or former employees of FNZ. Engaging with them can provide valuable insights into the company culture and operational challenges, which you can reference during interviews to demonstrate your knowledge and enthusiasm.

✨Tip Number 3

Prepare to discuss specific examples of how you've led teams in high-pressure environments. Highlighting your experience in managing performance against KPIs and SLAs will showcase your ability to meet FNZ's operational standards.

✨Tip Number 4

Stay updated on regulatory changes in the financial services sector. Being knowledgeable about compliance issues will not only impress your interviewers but also show that you are proactive and ready to tackle the challenges of the role.

We think you need these skills to ace Operations Team Manager

Leadership Skills
Team Management
Performance Management
Regulatory Compliance Knowledge
Stakeholder Management
Operational Efficiency
Problem-Solving Skills
Communication Skills
Process Improvement
Resource Planning
Training and Development
Multi-Site Management Experience
Financial Services Knowledge
Client Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in leadership, financial services, and operational management. Use specific examples that demonstrate your ability to lead teams and drive performance.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and FNZ as a company. Mention how your skills align with their needs, particularly in managing operational teams and ensuring compliance.

Highlight Key Skills: Emphasise your organisational, problem-solving, and communication skills. Provide examples of how you've successfully managed KPIs and SLAs in previous roles.

Showcase Leadership Experience: Detail your leadership experience, especially in multi-site operations. Discuss how you have motivated and developed teams, and any process improvements you have implemented.

How to prepare for a job interview at FNZ

✨Showcase Your Leadership Skills

As an Operations Team Manager, you'll need to demonstrate your ability to lead and motivate teams. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to performance management and team development.

✨Understand Regulatory Requirements

Since the role involves ensuring compliance with regulatory standards, brush up on relevant regulations related to property transactions and SIPP administration. Being able to discuss these confidently will show your preparedness for the role.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and decision-making skills. Think of specific scenarios where you resolved complex issues or improved processes, and be ready to explain your thought process and outcomes.

✨Communicate Clearly and Confidently

Effective communication is key in this role, especially when liaising with stakeholders at all levels. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you would handle communication within your teams and with senior management.

Operations Team Manager
FNZ

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