Operations Officer

Operations Officer

Basingstoke Temporary 30000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support administration of pensions and investments, ensuring smooth processes for clients.
  • Company: FNZ is a global fintech company transforming financial services for millions.
  • Benefits: Enjoy hybrid working, full training, and a competitive salary with excellent perks.
  • Why this job: Join a supportive team culture with clear career development opportunities in a fast-paced industry.
  • Qualifications: No prior experience needed; just bring your organisational skills and eagerness to learn.
  • Other info: This role offers a chance to grow within a global company with diverse opportunities.

The predicted salary is between 30000 - 42000 £ per year.

Financial Services Administrator
Basingstoke

Hybrid

9 month FTC
£Competitive + training + excellent benefits

Looking to take your first step into the financial services sector? Or build on your existing administration skills in a global company with genuine career opportunities?

We’re hiring Financial Services Administrators to join our growing operations team in Basingstoke. This is a fantastic opportunity to receive full training, work in a supportive and collaborative environment, and develop a long-term career in a fast-moving industry.

Whether you’re early in your career or looking for a fresh challenge, we’re looking for individuals with a keen eye for detail, strong organisational skills, and a willingness to learn.

What you’ll be doing:

You’ll play an important role in supporting the administration of pensions, investments, and other financial products — helping ensure that key processes run smoothly for our clients, advisers, and investors.

Day to day, you’ll:

  • Process various client instructions and payments
  • Maintain accurate client records across our internal systems
  • Communicate with colleagues and third parties to resolve queries
  • Ensure compliance with financial regulations and company processes
  • Support ongoing reporting and audit tasks as required
  • Collaborate with your team to meet agreed service levels

You’ll receive full training in our systems and processes and be supported by approachable, experienced colleagues as you settle into the role.

What we’re looking for:

We don’t expect you to know everything on day one — if you’re organised, curious, and keen to build a career, we’ll give you the tools and support to succeed.

  • Great attention to detail and a methodical approach
  • Excellent communication and written skills
  • Confident using IT systems and multitasking
  • A proactive attitude and a willingness to learn
  • Strong time management and organisational skills

Why join FNZ?

FNZ is a global fintech company reshaping the future of financial services. We partner with some of the world’s leading financial institutions to help millions of people achieve their financial goals.

  • Full training and clear development pathway
  • Friendly, inclusive team culture
  • Hybrid working options
  • Opportunity for career development
  • Competitive salary and benefits package
  • Global opportunities across the UK, Europe and beyond

Ready to start your journey with FNZ?

Apply today to become a Financial Services Administrator and join a company where your growth really matters.

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About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.7 trillion in assets under administration (AUA).

Together with our customers, we help over 26 million people from all wealth segments to invest in their future.

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Operations Officer employer: FNZ

FNZ is an exceptional employer that offers a supportive and collaborative work environment in Basingstoke, perfect for those looking to kickstart or advance their career in financial services. With comprehensive training, a clear development pathway, and hybrid working options, employees are empowered to grow within a friendly and inclusive team culture while enjoying a competitive salary and benefits package. Join us to be part of a global fintech company that values your growth and success.
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Contact Detail:

FNZ Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Officer

✨Tip Number 1

Familiarise yourself with the financial services sector by reading up on current trends and regulations. This will not only help you understand the role better but also show your enthusiasm and commitment during any discussions.

✨Tip Number 2

Network with professionals in the industry, especially those who work at FNZ or similar companies. Attend relevant events or join online forums to connect with others and gain insights that could give you an edge.

✨Tip Number 3

Prepare for potential interviews by practising common questions related to operations and administration in financial services. Think about how your skills align with the job requirements and be ready to share examples.

✨Tip Number 4

Demonstrate your organisational skills by creating a personal project or case study related to financial administration. This can showcase your ability to manage tasks effectively and your proactive approach to learning.

We think you need these skills to ace Operations Officer

Attention to Detail
Organisational Skills
Communication Skills
Written Communication
IT Proficiency
Multitasking
Proactive Attitude
Willingness to Learn
Time Management
Compliance Awareness
Team Collaboration
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Operations Officer position. Understand the key responsibilities and required skills, such as attention to detail and strong organisational abilities.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous administrative roles or experiences in financial services, even if they are limited.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at FNZ and how your skills can contribute to their operations team.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at FNZ

✨Research the Company

Before your interview, take some time to learn about FNZ and its role in the financial services sector. Understanding their mission, values, and recent developments will help you tailor your answers and show genuine interest.

✨Highlight Your Organisational Skills

Since the role requires strong organisational skills, prepare examples from your past experiences where you successfully managed tasks or projects. This will demonstrate your ability to handle the responsibilities of the position.

✨Show Your Willingness to Learn

FNZ is looking for candidates who are curious and eager to develop their skills. Be ready to discuss how you approach learning new things and any relevant training or courses you've undertaken.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team culture, training opportunities, and career progression within FNZ to show your enthusiasm for the role.

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