At a Glance
- Tasks: Help clients maximise value from the FNZ Figaro platform through training and support.
- Company: Join a leading financial services firm with a focus on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement opportunities.
- Why this job: Be a trusted adviser and make a real impact on client success.
- Qualifications: Experience in consulting or analysis, with knowledge of investment products.
The predicted salary is between 40500 - 49500 £ per year.
Overview
In this role, you help clients maximize value from the FNZ Figaro platform by gathering requirements, implementing capabilities, and delivering training and ongoing support.
You act as a trusted adviser, bridging clients with FNZ development and documentation teams.
You’ll work closely with cross-functional stakeholders to address regulatory needs and improve client outcomes.
This is a hands-on, client-facing role focused on delivering practical, scalable solutions that enable adoption and success.
Responsibilities
- Present FNZ capabilities to clients and demonstrate value
- Capture and document client use cases and requirements
- Implement FNZ functionality on client environments
- Deliver client training and enable knowledge transfer
- Clarify client needs for development and documentation teams
- Review and walkthrough internal and client-facing documentation
- Diagnose issues and provide workarounds until defects are resolved
- Provide insights to development and documentation teams based on client usage
- Serve as primary Figaro contact for clients
- Lead business analysis across projects and document stakeholder requirements
- Support deployment of Figaro functionality and advise on configuration and data updates
- Act as liaison between clients and FNZ teams throughout development initiatives
- Offer feedback on client usage patterns and future plans
- Support demos, sales activities, and adoption initiatives for Figaro and FNZ services
- Key requirements
- Experience in a consulting, analysis or development environment
- Figaro experience is essential
- General investment/wealth/life and/or pensions products and markets knowledge
- Understanding of the regulatory environment in which FNZ operates
- Proven delivery/consulting track record in financial services/wealth markets
- Evidence of continuous improvement and capability development
- Independent, self-directed, delivery-focused working style
- Superior analytical thinking and commercially aware mindset
- Excellent organizational, administration and time management skills
- Strong written and oral communication and client-facing capabilities
- Strong problem solving in complex, evolving contexts
- Excellent communication and professional presence
- Stakeholder management and client interaction
- SQL skills (nice to have)
- Figaro platform expertise
- Client-focused analytics and business analysis
Solution Consultant (Figaro) in Newcastle upon Tyne employer: FNZ
FNZ is an exceptional employer, offering a dynamic work environment in the heart of London that fosters innovation and collaboration. With a strong commitment to employee growth, FNZ provides extensive training programmes and opportunities for continuous improvement, ensuring that team members can thrive in their careers while contributing to meaningful projects that empower individuals to invest in their futures. The company's culture prioritises teamwork and customer focus, making it an ideal place for those looking to make a significant impact in the financial services sector.
