At a Glance
- Tasks: Lead platform service management and ensure top-notch client satisfaction.
- Company: Join FNZ, a leader in financial services with a focus on innovation.
- Benefits: Attractive salary, flexible working options, and opportunities for career advancement.
- Other info: Dynamic role with a chance to shape client experiences in a fast-paced environment.
- Why this job: Be the driving force behind exceptional service delivery and client success.
- Qualifications: Experience in service management and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
FNZ is seeking a client-facing Service Performance Manager to oversee platform availability, incident management and service reporting for UK.
We think you need these skills to ace Head of Platform Service Management - Client‑Facing in Edinburgh
Service Performance Management
Incident Management
Platform Availability
Service Reporting
Client-Facing Skills
Stakeholder Management
Problem-Solving Skills
