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- Tasks: Deploy and manage software releases for FNZ Figaro clients using innovative technologies.
- Company: Join FNZ, a leader in wealth management technology with a global impact.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative environment with opportunities to mentor and support junior team members.
- Why this job: Be part of a dynamic team that drives software innovation and enhances client experiences.
- Qualifications: Experience in release management and strong problem-solving skills required.
The predicted salary is between 40000 - 50000 £ per year.
Location: Birmingham, UK (commutable distance required)
About FNZ And The Team
The Release Operations Engineer is part of the Figaro Release Operations team within Operational Support (CEO function), reporting through to the Head of Support Services and the Release Operations Team Leader. The team is responsible for deploying software and delivering accompanying documentation to FNZ Figaro clients, acting as a quality gatekeeper for release packages, and supporting internal code bases and environments used by developers and testers.
Role overview
You will play a key role in the deployment and delivery of software releases across FNZ platforms for internal and external FNZ Figaro clients, delivering to agreed timelines. Working closely with Delivery, Product and Support teams, you will execute release activities and continuously improve release processes. You may also support configuration and maintenance of underlying infrastructure used by Figaro to enable successful software deployment, ensuring documentation is provided and processes are followed accurately. This is a varied, technical role requiring strong problem-solving capability and the ability to communicate clearly with technical and non-technical stakeholders.
Key responsibilities
- Release engineering & deployments
- Deploy FNZ Figaro software to internal and external environments using appropriate technology for the change.
- Support and coordinate release and deployment activities across hybrid environments, including Google Cloud Platform (GCP), Microsoft Azure, AWS, and on-prem IBM platforms.
- Support deployments using automation tools and frameworks.
- Carry out agreed application maintenance tasks.
- Change management, governance & readiness
- Produce and maintain release documentation, including release notes, implementation plans, rollback plans, runbooks, and release communications.
- Contribute to Release Boards, ensuring releases follow the FNZ Change Management lifecycle and that Release Operations activities are completed.
- Coordinate technical and operational readiness activities (pre-checks, deployment windows, cutover plans, post-release validation).
- Continuous improvement / automation / DevOps ways of working
- Participate in analysis, design, testing and implementation of process improvements and automation to improve efficiency and reliability of change delivery across FNZ Figaro teams.
- Participate in projects supporting delivery of change from initial design through to production implementation.
- Support, stakeholder & team contribution
- Provide technical support to FNZ Figaro staff and clients, including working on client site when required.
- Independently investigate and diagnose support issues, proposing solutions and providing advice to resolve incidents.
- Provide mentoring, guidance and technical support to junior team members and wider FNZ Figaro teams as required.
- Manage work commitments with minimal referral, providing regular progress updates to the Release Operations Team Leader.
- Provide voluntary out-of-hours deployment cover, including weekends and public holidays.
- Work collaboratively with Release Management, Managed Service Operations, Infrastructure, Solutions Development, Product Owners and other FNZ departments.
Essential Experience
- Experience in a Release Management / Release Engineering role.
- Experience in a client-facing support role.
- Experience documenting processes, procedures and policies for internal use.
- Experience working in regulated environments (financial services preferred).
Essential behaviours
- Highly self-motivated and delivery-focused; confident taking initiative and working independently.
- Highly logical with proven problem-solving capability.
- Strong organisation, administration and time management.
- Clear written and verbal communicator; effective with internal and external stakeholders.
Technical skills
- Familiarity with JIRA and Confluence.
- Intermediate SQL skills.
- Familiarity with IBM i (iSeries/AS400) platforms.
- Knowledge of operating systems: IBM, Windows, Linux.
- Cloud knowledge: AWS and GCP (and deployment coordination across Azure is part of the environment).
Desirable
- Experience with Terraform, Jenkins, Infrastructure as Code, SDLC, CI/CD, automation, and DevOps methodologies.
- ITIL certification.
Applications will close May 13th. Early application is encouraged.
About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with the world’s leading financial institutions, with over US$2.4 trillion in assets on platform (AoP). Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.
Release Engineer in Birmingham employer: FNZ
Contact Detail:
FNZ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Release Engineer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with FNZ employees on LinkedIn. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding FNZ's products. We want you to show off your problem-solving abilities and how you can contribute to the team right from the get-go.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We love seeing candidates who take the initiative to engage directly with us. It shows you're serious about joining the FNZ family!
We think you need these skills to ace Release Engineer in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Release Engineer role. Highlight your experience in release management and any relevant technical skills that match what we're looking for.
Showcase Your Problem-Solving Skills: We love candidates who can think on their feet! Include examples of how you've tackled challenges in previous roles, especially in a client-facing or regulated environment.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. Remember, we want to see your communication skills shine!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at FNZ
✨Know Your Tech Stack
Make sure you’re familiar with the technologies mentioned in the job description, like Google Cloud Platform, AWS, and Azure. Brush up on your SQL skills and any automation tools like Terraform or Jenkins. Being able to discuss these confidently will show that you're ready for the technical challenges of the role.
✨Prepare for Scenario Questions
Expect questions that ask you to solve problems or describe how you would handle specific release management scenarios. Think about past experiences where you’ve had to troubleshoot issues or improve processes, and be ready to share those examples clearly.
✨Communicate Clearly
Since this role involves liaising with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. This will demonstrate your ability to bridge the gap between different teams and ensure everyone is on the same page.
✨Show Your Initiative
FNZ values self-motivated individuals who can work independently. Be prepared to discuss times when you took the initiative to improve a process or solve a problem without being asked. This will highlight your proactive approach and fit with their culture.