Operations Change Support Analyst
Operations Change Support Analyst

Operations Change Support Analyst

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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FNZ (Uk) Ltd

At a Glance

  • Tasks: Support key projects, manage risks, and keep clients informed in a dynamic environment.
  • Company: Join FNZ, a global FinTech leader transforming wealth management for everyone.
  • Benefits: Enjoy competitive pay, hybrid work, private medical insurance, and paid training.
  • Why this job: Be part of impactful change projects and develop your skills in a supportive culture.
  • Qualifications: Strong attention to detail, communication skills, and proficiency in Excel and project tools required.
  • Other info: Ideal for those passionate about driving innovation in a fast-paced industry.

The predicted salary is between 36000 - 60000 £ per year.

**Operations Change Support Analyst****Edinburgh****Permanent****Hybrid**We’re hiring a Operations Change Support Analyst to join our Business Change function. This is a great opportunity to gain exposure to large-scale change projects, build relationships across multiple business areas, and be part of the team that keeps our transformation journey on track.**What you’ll be doing:**As a Operations Change Support Analyst, you’ll support the delivery and governance of key projects – ensuring deadlines are met, risks are managed, and clients are kept informed. You’ll be the right hand to the Business Change Manager, making sure everything runs smoothly behind the scenes.Your day-to-day responsibilities will include:* Tracking progress of assigned projects from new business through to delivery* Maintaining accurate project documentation, risk logs and tracking systems* Supporting internal and external stakeholders with project updates and follow-ups* Facilitating internal walkthroughs, client workshops and training sessions* Using tools like Excel, Confluence, Visio and PowerPoint to manage project information* Escalating issues and risks proactively to the Business Change Manager* Participating in regular team meetings and contributing to continuous improvementThis is a hands-on, high-visibility role where your organisation and communication skills will really shine.**What we’re looking for:**Whether you\’re coming from a project support, admin, operations or PMO background, you’ll bring a strong attention to detail, solid technical ability, and a passion for enabling change.**Key skills and attributes:*** Strong organisational and planning skills* Excellent written and verbal communication* Confidence managing internal and external stakeholders* A proactive and structured approach to problem-solving* Proficiency with Microsoft Excel, PowerPoint and project tracking tools* Experience using Confluence, Microsoft Visio, or Microsoft Project (desirable)* An understanding of operational or platform-based environments (a bonus!)At FNZ, you’ll join a global platform technology company that’s reshaping the future of wealth management. We work with top-tier banks, insurers, and investment firms — and we’re growing fast.**Here’s what you can expect:*** Competitive salary and benefits* Hybrid working* Private medical and life insurance* Paid training, development and certifications* Clear progression pathways and global mobility* Friendly, open and supportive culture**Apply now to become a Change Support Analyst at FNZ.**#LI-CW1*About FNZ**FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.**We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.**We partner with the world’s leading financial institutions, with over US$2.2 trillion in assets on platform (AoP). Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.* #J-18808-Ljbffr

Operations Change Support Analyst employer: FNZ (Uk) Ltd

FNZ is an exceptional employer, offering a dynamic and collaborative work environment in Edinburgh where employees can thrive while driving meaningful change in the global FinTech landscape. With competitive salaries, hybrid working options, and a strong focus on professional development, including paid training and clear progression pathways, FNZ fosters a supportive culture that empowers its team members to excel and innovate.
FNZ (Uk) Ltd

Contact Detail:

FNZ (Uk) Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Change Support Analyst

✨Tip Number 1

Familiarise yourself with the tools mentioned in the job description, such as Excel, Confluence, and Visio. Being able to demonstrate your proficiency in these tools during the interview will show that you're ready to hit the ground running.

✨Tip Number 2

Research FNZ and their recent projects or changes in the wealth management sector. This knowledge will not only help you understand their business better but also allow you to ask insightful questions during your interview.

✨Tip Number 3

Prepare examples from your past experiences where you've successfully managed projects or supported change initiatives. Highlighting your organisational skills and attention to detail will resonate well with the hiring team.

✨Tip Number 4

Practice your communication skills, especially how you convey project updates and manage stakeholder expectations. Being articulate and confident in your communication can set you apart in a role that requires constant interaction with various teams.

We think you need these skills to ace Operations Change Support Analyst

Strong organisational and planning skills
Excellent written and verbal communication
Confidence managing internal and external stakeholders
Proactive and structured approach to problem-solving
Proficiency with Microsoft Excel
Proficiency with Microsoft PowerPoint
Experience with project tracking tools
Familiarity with Confluence
Familiarity with Microsoft Visio
Familiarity with Microsoft Project
Attention to detail
Ability to track project progress
Experience in facilitating workshops and training sessions
Understanding of operational or platform-based environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in project support, administration, or operations. Emphasise your organisational skills and any experience with tools like Excel, Confluence, or Visio, as these are key for the role.

Craft a Compelling Cover Letter: In your cover letter, express your passion for enabling change and your proactive approach to problem-solving. Mention specific examples of how you've successfully managed projects or supported teams in the past.

Highlight Key Skills: Clearly outline your strong written and verbal communication skills, as well as your ability to manage stakeholders. Use bullet points to make these skills stand out, ensuring they align with the job description.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Operations Change Support Analyst role.

How to prepare for a job interview at FNZ (Uk) Ltd

✨Showcase Your Organisational Skills

As an Operations Change Support Analyst, your ability to stay organised is crucial. Be prepared to discuss specific examples of how you've managed multiple projects or tasks simultaneously, and highlight any tools or methods you use to keep everything on track.

✨Demonstrate Effective Communication

This role requires excellent written and verbal communication skills. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex ideas, so think about how you can simplify your explanations for different audiences.

✨Familiarise Yourself with Relevant Tools

Since proficiency in tools like Excel, Confluence, and Visio is important, make sure you're comfortable discussing your experience with these applications. If possible, prepare to demonstrate your knowledge or provide examples of how you've used them in past roles.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and how you handle risks. Think of scenarios where you've had to escalate issues or manage stakeholder expectations, and be ready to share how you approached those situations.

Operations Change Support Analyst
FNZ (Uk) Ltd
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