Corporate Actions Officer

FNZ provides an opportunity to gain unparalleled experience working for an organisation with a unique combination of both retail technology and financial services at one of the fastest and most successful companies in the global FinTech sector. Working within the FNZ Investment Operations Function you will be responsible for the processing and settlement of all financial transactions made by FNZ’s clients. The team is also tasked with processing corporate distributions and dividends, reconciling client positions and identifying and resolving fund issues. You will have the opportunity to work within different teams helping you to develop and gain all the skills and knowledge you need to progress in your career.

Working as a Corporate Actions Officer you will be responsible for the end-to-end identification, data gathering, allocation and updating of all Corporate Actions on the Wrap Platform across a broad range of investments.

Team Responsibilities

• Work closely with Third Party Custodians to identify all relevant Corporate Actions and allocate accurately and timely.
• Reconcile and pay all income received to client accounts within required regulatory and client-driven timeframes.
• Manage the entire lifecycle of a Corporate Action from initial notification to file closure, investigating and resolving all issues as they arise.
• Manage all open events for a particular wrap provider.
• Work with External Fund Managers to process all fund closures, mergers and share class conversions.
• Work closely with Business Risk Champions and Senior Officers to identify and manage operational risk.
• Maintain an event diary on a daily basis.
• Work with Asset and Cash reconciliation teams to ensure any cash/asset breaks created as a result of a Corporate Action are matched and closed down within agreed timeframes.
• Liaise with other departments in order to complete tasks and resolve any issues.
• Review and enhance operational processes on a regular basis.
• Interact with key clients on a weekly basis.
• Actively work to reduce the number of outstanding client queries and issues.
• Monitor client reports such as the HMRC ISA reports.
• Audit of daily postings for data integrity.
• Answer any ongoing or daily queries from clients.

What we are looking for

• Degree educated in a relevant subject.
• Experience of delivering an excellent level of service to customers - e.g. in a retail or contact centre environment.
• Experience in using Excel for data analysis.
• The ability to work accurately and to deadlines.
• Excellent interpersonal and communication skills.
• Knowledge of banking and Financial Services (desirable).
• Able to demonstrate understanding of FCA regulations (desirable).

What will you need to succeed at FNZ?

• A 'can-do', adaptable approach. FNZ moves fast – you will need to be willing to learn new things quickly.
• You will be a self-starter.
• High level problem solving and quantitative reasoning.
• Work well in a team and build collaborative relationships with stakeholders.
• Strong attention to detail.

What we offer

• Be part of a successful company that continues to grow and expand into new markets.
• Remuneration and career advancement is based on individual contribution and business impact rather than tenure or seniority.
• Unique exposure to UK markets and a broad range of investment products.
• Global career opportunities.
• Friendly, open and motivating work environment.
• Cycle to work scheme.
• Fully paid private health and life insurance plus other add-on benefits.
• Fully paid training & development opportunities.
• Paid parental leave.
• Flexible working.
• Volunteer leave.