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- Tasks: Support the Head of UKMEA with diary management, travel, and meeting preparation.
- Company: Join a dynamic team focused on delivering quality service to clients.
- Benefits: Enjoy a collaborative work environment with opportunities for personal growth.
- Why this job: Perfect for those who thrive in fast-paced settings and love problem-solving.
- Qualifications: 3+ years as an EA; strong skills in Word, Excel, and PowerPoint required.
- Other info: Flexibility and adaptability are key; must be proactive and detail-oriented.
The predicted salary is between 36000 - 60000 £ per year.
Role Description
Provide executive support to Head of UKMEA. The individual will work both independently for the executive(s) as well as part of the Support Services Team.
Organisational Design
This role will sit within the Support Services team.
Team Responsibilities
The Support Services team is responsible for supporting the business, providing a quality service to both internal and external clients.
Specific Role Responsibilities
- Day to day EA management;
- Providing technical expertise;
- Be responsible for the executives’ diaries, undertaking extensive diary management.
- Become familiar with the executives’ workload in order to assist efficiently.
- Familiarise yourself with executives’ internal/external clients & direct reports; be available to support the executives’ teams as required.
- Organise key documents and files.
- Attend executives’ staff meetings as required – publish agendas, action items/minutes.
- Monitor post event/ meeting objectives and actions and provide updates to the executives.
- Pro-active follow up to ensure tasks have been executed as previously agreed and planned.
- Screen and organise emails, including response to emails where required.
- Manage travel for executives.
- Reconciliation of the executives’ monthly corporate credit card statements.
- Processing personal expenses for the executives, which may include personal expenses for Non-Executive Directors; provide ad-hoc personal assistance.
- Assist with on-site Board/ Executive meeting preparation and provide on-site support when required.
- Within the support services team, it is required that the individual provides cover for allocated buddy on sickness/holidays.
- Undertake any other projects/tasks as may be reasonably required to facilitate the smooth operation of the company.
- This role is not in scope for activities which have a direct or indirect impact on CASS processing which takes place within FNZ for FNZ and/or FNZ’s clients. There is a requirement to remain up to date with CASS developments and changes as communicated with FNZ.
Experience Required
- Previous experience of working in a software development/FS environment would be an advantage.
- Minimum of 3 years’ experience in an EA role.
- Motivated to exceed expectations, and ability to represent company image & values.
- Proactive.
- Eye for detail and perfectionist view of service standards.
- Able to manage people and service providers.
- Good problem solver – logical and reactive in response to unexpected queries/circumstances.
- Must demonstrate flexibility to get involved in tasks at all levels.
- Must demonstrate flexibility and adaptability to juggle a range of different tasks and work extra hours to meet deadlines as required.
- Relationship building skills essential for staff, customers, service providers.
- A good working knowledge of Word, Excel, and PowerPoint is required.
- Confident, and able to take initiative given client and delivery-focused environment.
- Independent, self-directing and delivery-focused working style.
- Good team communication skills, confident in dealing with internal and external clients.
- An understanding of confidentiality issues and the use of discretion.
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Executive Assistant | London, UK employer: FNZ Group
Contact Detail:
FNZ Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Assistant | London, UK
✨Tip Number 1
Familiarize yourself with the company culture and values. Understanding what we stand for at StudySmarter will help you align your approach and demonstrate that you're a great fit for our team.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the day-to-day responsibilities and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed complex schedules and supported executives in previous roles. Highlighting your organizational skills and attention to detail will be key.
✨Tip Number 4
Showcase your problem-solving abilities by preparing scenarios where you've successfully navigated unexpected challenges. This will demonstrate your proactive nature and ability to adapt, which are crucial for this role.
We think you need these skills to ace Executive Assistant | London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in executive support roles. Emphasize your skills in diary management, communication, and problem-solving, as these are crucial for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation to exceed expectations and your proactive approach. Mention specific examples from your past experiences that demonstrate your ability to manage multiple tasks and build relationships.
Highlight Technical Skills: Since the role requires proficiency in Word, Excel, and PowerPoint, ensure you mention your experience with these tools. If you have worked in a software development or financial services environment, be sure to include that as well.
Showcase Flexibility and Adaptability: In your application, provide examples of how you've successfully managed unexpected challenges or changes in priorities. This will demonstrate your ability to thrive in a dynamic work environment.
How to prepare for a job interview at FNZ Group
✨Showcase Your Diary Management Skills
Since the role involves extensive diary management, be prepared to discuss your experience in this area. Share specific examples of how you've effectively managed schedules for executives, prioritized tasks, and ensured smooth operations.
✨Demonstrate Proactivity
The company values a proactive approach. During the interview, highlight instances where you took the initiative to solve problems or streamline processes. This will show that you can anticipate needs and act accordingly.
✨Emphasize Relationship Building
Relationship building is essential for this role. Be ready to talk about how you've successfully built rapport with clients, colleagues, and service providers in previous positions. This will demonstrate your ability to work well within a team and with external stakeholders.
✨Prepare for Technical Questions
Given the technical expertise required, brush up on relevant software tools like Word, Excel, and PowerPoint. Be prepared to discuss how you've used these tools in your previous roles to enhance productivity and support executives effectively.
