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- Tasks: Install and maintain fire and security systems with precision and dedication.
- Company: Join a team committed to delivering top-notch service to valued clients.
- Benefits: Enjoy a competitive salary, company vehicle, and comprehensive healthcare package.
- Why this job: Be part of a dynamic team focused on professional growth and exceptional customer service.
- Qualifications: Experience with fire/security systems and good IT skills are essential; customer service experience preferred.
- Other info: Participate in an on-call rota for after-hours support and enjoy opportunities for overtime.
The predicted salary is between 39000 - 52000 £ per year.
Position Overview:
In this front-line role, you will be responsible for the installation and maintenance of fire and security systems, ensuring the highest quality of service. You will be expected to complete each project with precision and dedication, delivering top-notch service to our valued clients.
Key Responsibilities:
- Installation & Maintenance: Install and service fire and security systems in compliance with current regulations and customer needs.
- Service Calls: Provide prompt response to service requests for all types of fire and security systems.
- Out-of-Hours Support: Join the on-call rota (currently 1 in 6) to provide after-hours support.
- Performance & KPIs: Adhere to time targets and performance metrics to guarantee excellent service delivery.
- Team Collaboration: Work closely with the coordination and management teams to ensure job coverage and proper stock management.
- Continuous Improvement: Participate in training sessions and team meetings while actively seeking opportunities for your professional growth.
About You:
We are looking for someone with the passion and drive to provide exceptional customer service every day. The ideal candidate will possess:
- Experience as a multi-skilled engineer with in-depth knowledge of fire and security systems, including both IP and analogue CCTV, intruder alarms, networked access control systems, and fire alarms.
- Experience with Gallagher access control systems is a plus.
- A solid technical background in the electrical or electronics field.
- Familiarity with automated gates, barriers, and shutters is an advantage.
- Good IT skills, especially with Microsoft Windows.
- Experience in customer service is highly preferred.
- A valid UK driving license and flexibility to travel, including participation in the on-call rota.
What We Offer:
- Competitive annual salary ranging from £45,000 to £50,000.
- Company vehicle and fuel card, along with a laptop and mobile phone.
- A 37.5-hour workweek with opportunities for overtime and time off in lieu.
- Standby payments for on-call shifts.
- A comprehensive pension and healthcare package.
- Excellent prospects for career growth and development.
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Fire And Security Engineer employer: FNC Recruitment Ltd
Contact Detail:
FNC Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire And Security Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with fire and security systems during any conversations or interviews. Being able to discuss specific projects you've worked on will demonstrate your expertise and commitment to quality service.
✨Tip Number 2
Network with professionals in the fire and security industry. Attend relevant events or join online forums where you can connect with others who may have insights or opportunities related to the role you're interested in.
✨Tip Number 3
Familiarize yourself with Gallagher access control systems if you haven't already. Even if you don't have direct experience, showing that you're proactive about learning can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your approach to customer service. Since this role emphasizes exceptional service, think of examples where you've gone above and beyond for clients, and be ready to share those stories.
We think you need these skills to ace Fire And Security Engineer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Fire and Security Engineer position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with fire and security systems, including any specific technologies mentioned in the job description, such as IP and analogue CCTV, intruder alarms, and Gallagher access control systems.
Showcase Customer Service Skills: Since customer service experience is highly preferred, be sure to include examples of how you've provided exceptional service in previous roles. This could be through direct interactions or by ensuring high-quality installations and maintenance.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your passion for the role and the company. Mention your technical background and how it aligns with the company's needs, as well as your willingness to participate in continuous improvement and training.
How to prepare for a job interview at FNC Recruitment Ltd
✨Show Your Technical Expertise
Be prepared to discuss your experience with fire and security systems in detail. Highlight specific projects where you installed or maintained these systems, and be ready to explain the technical aspects, including any work with IP and analogue CCTV, intruder alarms, and access control systems.
✨Demonstrate Customer Service Skills
Since exceptional customer service is a key requirement, think of examples from your past roles where you went above and beyond for clients. Be ready to share how you handled service calls and resolved issues promptly, ensuring client satisfaction.
✨Emphasize Team Collaboration
Discuss your experience working in teams and how you have collaborated with management and coordination teams in previous roles. Mention any specific instances where teamwork led to successful project outcomes or improved service delivery.
✨Prepare for On-Call Scenarios
Since this role includes on-call support, be ready to talk about your availability and flexibility. You might also want to prepare for questions about how you would handle emergency situations or service requests outside of regular hours.
