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- Tasks: Install and maintain fire and security systems with precision and dedication.
- Company: Join a team committed to delivering top-notch service to valued clients.
- Benefits: Enjoy a competitive salary, company vehicle, and opportunities for overtime.
- Why this job: Be part of a dynamic team focused on customer service and professional growth.
- Qualifications: Experience with fire/security systems and good IT skills are essential.
- Other info: Participate in an on-call rota and enjoy excellent career development prospects.
The predicted salary is between 39000 - 52000 £ per year.
Position Overview:
In this front-line role, you will be responsible for the installation and maintenance of fire and security systems, ensuring the highest quality of service. You will be expected to complete each project with precision and dedication, delivering top-notch service to our valued clients.
Key Responsibilities:
- Installation & Maintenance : Install and service fire and security systems in compliance with current regulations and customer needs.
- Service Calls : Provide prompt response to service requests for all types of fire and security systems.
- Out-of-Hours Support : Join the on-call rota (currently 1 in 6) to provide after-hours support.
- Performance & KPIs : Adhere to time targets and performance metrics to guarantee excellent service delivery.
- Team Collaboration : Work closely with the coordination and management teams to ensure job coverage and proper stock management.
- Continuous Improvement : Participate in training sessions and team meetings while actively seeking opportunities for your professional growth.
About You:
We are looking for someone with the passion and drive to provide exceptional customer service every day. The ideal candidate will possess:
- Experience as a multi-skilled engineer with in-depth knowledge of fire and security systems, including both IP and analogue CCTV, intruder alarms, networked access control systems, and fire alarms.
- Experience with Gallagher access control systems is a plus.
- A solid technical background in the electrical or electronics field.
- Familiarity with automated gates, barriers, and shutters is an advantage.
- Good IT skills, especially with Microsoft Windows.
- Experience in customer service is highly preferred.
- A valid UK driving license and flexibility to travel, including participation in the on-call rota.
What We Offer:
- Competitive annual salary ranging from 45,000 to 50,000.
- Company vehicle and fuel card, along with a laptop and mobile phone.
- A 37.5-hour workweek with opportunities for overtime and time off in lieu.
- Standby payments for on-call shifts.
- A comprehensive pension and healthcare package.
- Excellent prospects for career growth and development.
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Fire And Security Engineer employer: FNC Recruitment Ltd
Contact Detail:
FNC Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire And Security Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with fire and security systems during any conversations or interviews. Discuss specific projects where you successfully installed or maintained these systems, as this will demonstrate your expertise and commitment to quality service.
✨Tip Number 2
Familiarize yourself with the latest regulations and standards in fire and security systems. Being knowledgeable about compliance will not only help you in the role but also show potential employers that you are proactive and dedicated to maintaining high service standards.
✨Tip Number 3
Network with professionals in the fire and security industry. Attend relevant events or join online forums to connect with others in the field. This can lead to valuable insights and potentially even job referrals.
✨Tip Number 4
Be prepared to discuss your customer service experience in detail. Since exceptional customer service is a key aspect of this role, share examples of how you've gone above and beyond for clients in previous positions.
We think you need these skills to ace Fire And Security Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Fire and Security Engineer position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with fire and security systems, including any specific technologies mentioned in the job description, such as IP and analogue CCTV, intruder alarms, and Gallagher access control systems.
Showcase Customer Service Skills: Since customer service is highly preferred, include examples of how you've provided exceptional service in previous roles. This could be through direct interactions or by ensuring high-quality installations and maintenance.
Tailor Your Cover Letter: Write a personalized cover letter that reflects your passion for the role and your commitment to delivering top-notch service. Mention your flexibility to travel and participate in the on-call rota, as these are important aspects of the job.
How to prepare for a job interview at FNC Recruitment Ltd
✨Show Your Technical Expertise
Be prepared to discuss your experience with fire and security systems in detail. Highlight your knowledge of both IP and analogue CCTV, intruder alarms, and access control systems. This will demonstrate your capability to handle the technical demands of the role.
✨Emphasize Customer Service Skills
Since exceptional customer service is a key requirement, share specific examples of how you've provided outstanding service in previous roles. This could include resolving issues quickly or going above and beyond for clients.
✨Demonstrate Team Collaboration
Talk about your experience working in teams and how you’ve collaborated with management and coordination teams in past projects. This shows that you can work well within their structure and contribute positively to team dynamics.
✨Prepare for Scenario Questions
Expect questions about how you would handle service calls or out-of-hours support. Think through scenarios where you had to respond to urgent requests and be ready to explain your thought process and actions.
