Front of House/Office Coordinator London

As Front of House/Office Coordinator at Fnatic, you’ll be the friendly face to greet our HQ visitors and a key support across our People & Culture function. At our Dalston base, we've created a vibrant, modern home for one of London's most exciting businesses in gaming, and we need someone keen to take real pride in making our workplace an even better place for our guests and staff alike.

You’ll be an important player in overseeing all the key day-to-day operations of the office environment, making sure things are looking great and working effectively for all of its varied uses. You’ll also be a general administrative support across the People & Culture function, and will get plenty of exposure to different tasks. This is a great opportunity to grow and make your mark in a cutting-edge industry, esports!

Note, this is an onsite role at our London HQ in Dalston. If this requirement does not suit your circumstances, please do not apply.

What you’ll do:

• Manage Fnatic HQ's front of house/reception, creating a memorable first impression for all visitors of Fnatic and our culture.
• Organise mail and other deliveries, as well as collections from the office.
• Monitor office supplies and consumable levels, and arrange regular orders.
• Coordinate cleaning, security and other support services, ensuring the office is always presentable and tidy.
• Facilitate the successful running of internal events/engagement activities.
• Manage security systems, ensuring access is granted appropriately and the office is kept secure.
• Own booking processes for studios and sublease spaces, as well as ensuring they are always functional and ready for use.
• Support internal communication processes such as our internal newsletter and weekly All Hands, and look for further ways to share updates and celebrate successes.
• Support onboarding processes, looking after provision of IT equipment to employees and maintaining our asset register.
• Help ensure health & safety compliance; coordinating scheduled checks and raising awareness where you observe issues.
• Work closely with staff on the ground in our satellite offices abroad to create alignment between HQ and local processes.
• Conduct research as required for new suppliers, initiatives and events.
• Contribute content to employer brand channels and promote life at Fnatic externally.
• Own ad-hoc Workplace projects as defined by your manager.

Qualifications:

• Relevant previous office-based work experience with exposure to a variety of duties.
• An upbeat personality and solutions-focused mindset.
• An eye for detail and creativity, with a touch of perfectionism about how things look.
• Comfort working both autonomously and in a team setting.
• Proactivity and drive to suggest ideas for office improvements and initiatives.
• Strong organisation, and ability to handle multiple tasks with ease.
• Tech savviness, familiar with work-based collaboration tools (we use Google Suite, Notion and Slack).
• Strong written and verbal communication in English.

Diversity, Equity & Inclusion: #AlwaysFnatic

At Fnatic, we believe that a diverse mix of voices leads to better discussions, decisions, and outcomes for everyone. We strive to recruit and nurture an inclusive workforce who feel empowered every day to forge the future as part of the Black and Orange squad.

We know that applying for jobs can be daunting - but be assured that at Fnatic:

• Who you are, and how you identify has no impact on our selection process.
• We understand no candidate will tick 100% of what our job descriptions are seeking, so if you’re missing a point here or there, we still want to hear from you.
• We're happy to consider reasonable adjustments where needed to fully participate in Fnatic’s recruitment experience - just let us know.

Company benefits:

• Private medical insurance (Vitality).
• Cycle to Work Scheme.
• Self-development book requests for the Fnatic Library.
• 30% Fnatic shop discount.
• Regular lunch clubs and other social activities.
• Hybrid onsite/distributed working policy.
• Employee Assistance Programme (Health Assured).