At a Glance
- Tasks: Be the friendly face of Fnatic, managing front of house and supporting our People & Culture team.
- Company: Join Fnatic, a vibrant leader in the gaming industry based in Dalston, London.
- Benefits: Gain valuable experience in esports with a dynamic team and a fun work environment.
- Other info: Opportunity for growth in a diverse and inclusive workplace.
- Why this job: Make a real impact in a cutting-edge industry while enhancing our workplace culture.
- Qualifications: Previous office experience, upbeat personality, and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
As Front of House/Office Coordinator at Fnatic, you'll be the friendly face to greet our HQ visitors and a key support across our People & Culture function. At our Dalston base, we've created a vibrant, modern home for one of London's most exciting businesses in gaming, and we need someone keen to take real pride in making our workplace an even better place for our guests and staff alike.
You'll be an important player in overseeing all the key day-to-day operations of the office environment, making sure things are looking great and working effectively for all of its varied uses. You'll also be a general administrative support across the People & Culture function, and will get plenty of exposure to different tasks. This is a great opportunity to grow and make your mark in a cutting-edge industry, esports!
Note, this is an onsite role at our London HQ in Dalston. If this requirement does not suit your circumstances, please do not apply.
What you'll do:
- Manage Fnatic HQ's front of house/reception, creating a memorable first impression for all visitors of Fnatic and our culture
- Organise mail and other deliveries, as well as collections from the office
- Monitor office supplies and consumable levels, and arrange regular orders
- Coordinate cleaning, security and other support services, ensuring the office is always presentable and tidy
- Facilitate the successful running of internal events/engagement activities
- Manage security systems, ensuring access is granted appropriately and the office is kept secure
- Own booking processes for studios and sublease spaces, as well as ensuring they are always functional and ready for use
- Support internal communication processes such as our internal newsletter and weekly All Hands, and look for further ways to share updates and celebrate successes
- Support onboarding processes, looking after provision of IT equipment to employees and maintaining our asset register
- Help ensure health & safety compliance; coordinating scheduled checks and raising awareness where you observe issues
- Work closely with staff on the ground in our satellite offices abroad to create alignment between HQ and local processes
- Conduct research as required for new suppliers, initiatives and events
- Contribute content to employer brand channels and promote life at Fnatic externally
- Own ad-hoc Workplace projects as defined by your manager
We're looking for:
- Relevant previous office-based work experience with exposure to a variety of duties
- An upbeat personality and solutions-focused mindset
- An eye for detail and creativity, with a touch of perfectionism about how things look
- Comfort working both autonomously and in a team setting
- Proactivity and drive to suggest ideas for office improvements and initiatives
- Strong organisation, and ability to handle multiple tasks with ease
- Tech savviness, familiar with work-based collaboration tools (we use Google Suite, Notion and Slack)
- Strong written and verbal communication in English
Diversity, Equity & Inclusion: #AlwaysFnatic
At Fnatic, we believe that a diverse mix of voices leads to better discussions, decisions, and outcomes for everyone. We strive to recruit and nurture an inclusive workforce who feel empowered every day to forge the future as part of the Black and Orange squad.
We know that applying for jobs can be daunting - but be assured that at Fnatic:
- Who you are, and how you identify has no impact on our selection process
- We understand no candidate will tick 100% of what our job descriptions are seeking, so if you're missing a point here or there, we still want to hear from you
- We're happy to consider reasonable adjustments where needed to fully participate in Fnatic's recruitment experience - just let us know.
Front of House/Office Coordinator London employer: Fnatic Ltd
Fnatic is an exceptional employer, offering a vibrant and modern work environment in the heart of Dalston, London, where creativity and innovation thrive in the esports industry. As a Front of House/Office Coordinator, you'll enjoy a supportive culture that values diversity and inclusion, alongside ample opportunities for personal and professional growth. With a focus on employee engagement and a commitment to making the workplace enjoyable for both staff and visitors, Fnatic stands out as a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House/Office Coordinator London
✨Tip Number 1
Get to know the company culture before your interview. Check out Fnatic's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant environment.
✨Tip Number 2
Practice your greeting! As the Front of House/Office Coordinator, you'll be the first point of contact for visitors. A warm, confident introduction can set the tone for a great impression. Think about how you want to present yourself and rehearse it a bit.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed multiple tasks or improved office processes in the past. This will demonstrate your ability to handle the day-to-day operations at Fnatic HQ.
✨Tip Number 4
Don’t forget to ask questions! This shows your enthusiasm and helps you gauge if Fnatic is the right fit for you. Inquire about their internal events or how they celebrate successes, as this aligns with the role's responsibilities.
We think you need these skills to ace Front of House/Office Coordinator London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your unique flair into your cover letter and CV. Remember, this role is all about creating a welcoming atmosphere, so show us how you can bring that vibe!
Tailor Your Application:Make sure to tailor your application specifically for the Front of House/Office Coordinator role at Fnatic. Highlight your relevant experience and skills that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors. A polished application shows attention to detail, which is super important for this role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets to the right people. Plus, you’ll find all the info you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at Fnatic Ltd
✨Know the Company Culture
Before your interview, take some time to research Fnatic's culture and values. Understanding their approach to diversity, equity, and inclusion will help you align your answers with what they value. Show that you're not just interested in the role but also in being part of their vibrant community.
✨Show Off Your Organisational Skills
As a Front of House/Office Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed various responsibilities. Highlight your ability to stay organised and how you prioritise tasks to keep everything running smoothly.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and how you handle unexpected situations. Think of scenarios where you've had to think on your feet or resolve conflicts. This will demonstrate your proactive mindset and solutions-focused approach, which are key for this role.
✨Engage with Your Interviewers
During the interview, don't hesitate to ask questions about the team dynamics and office environment. This shows your interest in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to showcase your upbeat personality and enthusiasm for contributing to the workplace.
