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- Tasks: Support critical financial trading platforms and ensure their stability in a fast-paced environment.
- Company: Join a leading financial services firm with a focus on innovation and teamwork.
- Benefits: Competitive salary, training opportunities, and a dynamic work culture.
- Other info: Collaborate with experienced colleagues and enjoy excellent career growth potential.
- Why this job: Gain hands-on experience in electronic markets and make a real impact on trading operations.
- Qualifications: Experience with Linux systems and a strong desire to learn about trading technologies.
The predicted salary is between 50000 - 70000 £ per year.
Market Operations is responsible for the stability and daily IT operations of critical financial trading platforms across BGC Partners and associated entities. This is a hands‑on Application Support role for someone who thrives in fast‑moving trading environments and wants deep exposure to electronic markets. You’ll work directly on live trading platforms used across FX, U.S. Treasuries, Futures, and emerging exchange products, supporting critical systems where stability, speed, and judgement really matter. You’ll operate in a fast‑paced trading environment, supported by experienced colleagues and well‑established processes, where sound judgement and calm decision‑making are valued. You will bring solid technical expertise, strong platform knowledge, and the ability to engage confidently with both business and technology stakeholders.
Key Responsibilities
- Take ownership of production incidents, independently driving rapid diagnosis and restoration of service.
- Prioritise issues effectively based on business impact and urgency.
- Actively monitor and improve the resilience of trading platforms across multiple asset classes.
- Support and maintain both Production and UAT environments.
- Communicate clearly and professionally with users onsite and remotely.
- Contribute to improvements in documentation, monitoring, tooling, automation, and operational processes.
- Work closely with Development teams to ensure smooth handover of new systems and releases to Support.
- Be the trusted technical voice during incidents, delivering clear, calm updates to the business.
- Support regulatory and reporting requirements.
- Identify operational risks and help close any gaps.
- Ensure team members receive required training.
Skills/experience required
- Strong commercial experience supporting Linux‑based production systems (typically 5+ years).
- Working knowledge of FIX protocol (or strong willingness to deepen FIX expertise).
- Network troubleshooting and protocol knowledge.
- Basic Python or any automation exposure (desirable).
- Any experience capturing packets and any server performance tuning is useful but not mandatory.
- Strong appetite for learning new technologies and tools.
- Any knowledge of FX, US Treasuries, or Futures markets is useful, with foundational trading concepts (bid/ask, spread, order flow, market data).
- Strong customer‑service mindset with excellent communication skills.
- Strong incident, problem, and documentation skills.
Application Support employer: FMX
Contact Detail:
FMX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support
✨Tip Number 1
Get to know the company inside out! Research BGC Partners and their trading platforms. Understanding their operations will help you speak their language during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for technical questions! Brush up on your Linux skills and be ready to discuss the FIX protocol. Practising common troubleshooting scenarios can help you feel more confident when it comes to those tricky interview questions.
✨Tip Number 4
Don’t forget to showcase your soft skills! Communication and calm decision-making are key in this role. Think of examples from your past experiences where you’ve demonstrated these skills and be ready to share them during your interview.
We think you need these skills to ace Application Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support role. Highlight your experience with Linux-based systems and any knowledge of trading platforms. We want to see how your skills match what we're looking for!
Showcase Your Technical Skills: Don’t hold back on showcasing your technical expertise! If you’ve got experience with FIX protocol or any automation tools, let us know. We love seeing candidates who are eager to learn and grow in their tech skills.
Communicate Clearly: In your application, communicate clearly and professionally. This role involves a lot of interaction with users and stakeholders, so showing off your communication skills right from the start is key. Keep it concise but informative!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands. Don’t miss out!
How to prepare for a job interview at FMX
✨Know Your Tech Inside Out
Make sure you brush up on your Linux skills and have a solid understanding of the FIX protocol. Be ready to discuss your experience with production systems and any troubleshooting you've done. The more confident you are in your technical knowledge, the better you'll impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled production incidents in the past. Think about times when you had to prioritise issues based on urgency and business impact. Being able to articulate your thought process during these situations will demonstrate your calm decision-making abilities.
✨Communicate Like a Pro
Since this role involves clear communication with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. You might even want to role-play with a friend to get comfortable with this. Remember, clarity is key!
✨Demonstrate Your Learning Mindset
Express your enthusiasm for learning new technologies and tools. Share any recent experiences where you've picked up new skills or knowledge, especially related to trading concepts or automation. This shows that you're not just qualified but also eager to grow within the role.