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- Tasks: Lead a restaurant team to ensure customer satisfaction and financial performance.
- Company: Join FMI, a top franchise operator in North America with a focus on growth and employee development.
- Benefits: Enjoy health benefits, competitive pay, discounts, and a fun work atmosphere.
- Why this job: Be part of a dynamic team where every day brings new challenges and opportunities for growth.
- Qualifications: Looking for natural leaders with a positive attitude and experience in team management.
- Other info: Work flexible shifts and learn from the best in the restaurant business.
The predicted salary is between 36000 - 60000 £ per year.
Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees.
General Manager
You run a tight ship. And you'll need every bit of that fire as a Restaurant General Manager. From complete customer satisfaction to managing your team, running the operations of the restaurant, and ensuring financial performance, you'll have an entire business in your hands.
The Restaurant General Manager (RGM) is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members.
As part of our family we offer you:
- Affordable Health and Dental Benefits after probationary period
- Competitive compensations and advancement opportunities
- RRSP for Salary Managers
- Loyalty program
- Bursary program
- Employee Discounts
- Refer a Friend Program
- Fun work atmosphere!
Responsibilities:
- Overall accountability for the operation of a single restaurant ensuring delivery on the Customer Promise, and ensuring desired restaurant outcomes (increased sales, profitability, and employee retention)
- Mobilizes the restaurant management team to oversee the financial controls, operations, people development, customer service and compliance within the restaurant across all shifts
- Directs accurate preparation and sale of products
- Ensures company standards on equipment, facility and grounds are maintained by using a preventative maintenance program
- Motivates and directs team members to exceed customer expectations with fast, accurate, friendly service in clean surroundings
- Involve management team in developing and communicating an action plan to achieve productivity targets (inventory control, labour costs, etc.) for individual restaurant
- Provides coaching and feedback to team and managers on team stations, products, processes and policies
- Assumes full accountability for the restaurant profit and loss management by implementing marketing strategies; following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reporting to enhance restaurant results
- Enforces compliance with government regulations, Market Policy, employment law, food safety, National Security Policy, operations and policies and procedures relating to all restaurant activities across shifts
- Ensure adherence to Occupational Health and Safety Act, local health and safety codes and company safety/ security policies and procedures
- Conduct all restaurant management and team member performance appraisals
- Leads restaurant management team in recruiting, selecting, hiring, training and retaining effective team talent. Counsels and disciplines team members as necessary.
Apply for this opportunity if you:
- Have Friendly, Dependable qualities and have a positive attitude
- Enjoy working in a fast-paced team environment
- Possess organization skills with the ability to multitask
- Enjoy working flexible shifts, including weekends and nights
- Set high standards for yourself and the people you work with – you love keeping things clean, safe and fun for the team and the customers
- A natural leader, you sincerely value customers and champion teamwork. You’re all about teaching new things and motivating the team to work together.
- Want to learn how to run great restaurants from the best in the business
- Have an experience of leading a team and motivating them to achieve a common goal
- You’re up for a challenge. You love the excitement of the restaurant business and know every day is different.
Burger King is a proud franchise that is part of the FMI family! The Franchise Management Group of Companies (FMI) is one of the largest franchise owner/operators in North America. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell and Panera Bread brands (among others). FMI is a growing organization, ranked among the Best Managed companies in Canada. We have been recognized for other awards such as, Best Workplaces for Women, Best Workplaces in Retail & Hospitality, Best Workplaces for Inclusion and Best Workplaces for Professional Development.
Ensuring that all of our team members recognize and believe in our Company Core Values -Heart Integrity-Drive- is key to our success. The successful candidate will demonstrate living by our core values with their ability to collaborate positively with their team to achieve company objectives, follow through on commitments and recognizes that how they get to the finish line does matter.
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Operations - General Manager (Greater London) employer: FMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread
Contact Detail:
FMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations - General Manager (Greater London)
✨Tip Number 1
Familiarise yourself with the specific values and culture of the company. Since they emphasise core values like Heart, Integrity, and Drive, be prepared to discuss how you embody these traits in your leadership style during any interviews.
✨Tip Number 2
Showcase your experience in managing teams effectively. Prepare examples of how you've motivated staff, improved customer satisfaction, or increased profitability in previous roles, as this will resonate well with the responsibilities outlined in the job description.
✨Tip Number 3
Research the restaurant's operational strategies and financial performance metrics. Being knowledgeable about industry standards and how to implement successful marketing strategies can set you apart as a candidate who is ready to hit the ground running.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and demonstrate your genuine interest in the role during the application process.
We think you need these skills to ace Operations - General Manager (Greater London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management, team leadership, and financial performance. Use specific examples that demonstrate your ability to meet customer expectations and manage operations effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the restaurant industry and your commitment to delivering exceptional guest experiences. Mention how your values align with the company's core values of Heart, Integrity, and Drive.
Showcase Leadership Skills: Emphasise your leadership qualities by providing examples of how you've motivated teams, managed conflicts, and achieved common goals in previous roles. This will show that you can lead a diverse team effectively.
Highlight Flexibility and Adaptability: Mention your willingness to work flexible shifts, including weekends and nights. Provide examples of how you've successfully adapted to fast-paced environments and handled challenges in the past.
How to prepare for a job interview at FMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread
✨Show Your Leadership Skills
As a General Manager, you'll be leading a team. Be prepared to share examples of how you've successfully motivated and developed your team in the past. Highlight your ability to inspire others and create a positive work environment.
✨Understand Financial Performance
Since you'll be responsible for profit and loss management, brush up on your financial knowledge. Be ready to discuss how you've managed budgets, controlled costs, and implemented marketing strategies to boost sales in previous roles.
✨Demonstrate Customer Focus
Customer satisfaction is key in this role. Prepare to talk about how you've ensured excellent guest experiences in the past. Share specific instances where you went above and beyond to meet customer needs and how that impacted the business.
✨Familiarise Yourself with Company Values
The company places great importance on its core values. Research these values and think about how they align with your own. Be ready to discuss how you embody these values in your work and how you would promote them within your team.
