At a Glance
- Tasks: Handle claims and provide top-notch service to clients on weekends.
- Company: FMG, a customer-focused team in Huddersfield.
- Benefits: Starting salary of £24,854 pro-rated, plus bonuses and pension.
- Other info: Flexible hybrid work after probation with great career growth potential.
- Why this job: Join a supportive team and make a difference in accident management.
- Qualifications: No specific qualifications required, just a passion for helping others.
The predicted salary is between 24854 - 24854 £ per year.
FMG is seeking an Out of Hours Claims Handler in Huddersfield to join our customer-focused team.
This part-time role covers Saturday and Sunday 9:00–17:00, with the chance to work from home part of the time after probation.
You will assess incident liability, deliver world-class service, and support accident management for clients.
Starting salary £24,854 pro-rated, with a generous bonus, pension, and an array of benefits.
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Weekend Claims Handler Hybrid (Out-of-Hours) in Huddersfield employer: FMG
Urban Revivo is an exceptional employer that fosters a dynamic and creative work culture, perfect for those passionate about visual merchandising in the fashion retail sector. With a strong emphasis on employee growth and collaboration, team members are encouraged to innovate and contribute to shaping the brand's visual identity across the UK. The fast-paced environment not only offers exciting challenges but also provides unique opportunities to make a significant impact on customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Claims Handler Hybrid (Out-of-Hours) in Huddersfield
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like FMG and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at FMG and let us see your personality shine through!
We think you need these skills to ace Weekend Claims Handler Hybrid (Out-of-Hours) in Huddersfield
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and FMG.
Get Familiar with Our Brand:Before applying, take some time to learn about FMG and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at FMG
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress FMG.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which FMG will surely appreciate.
