At a Glance
- Tasks: Manage your own portfolio of motor claims from start to finish.
- Company: Join FMG, the UK's leading fleet incident management provider.
- Benefits: Competitive salary, hybrid working, and generous annual leave.
- Other info: Enjoy a vibrant workplace with opportunities for professional growth and community involvement.
- Why this job: Develop your claims career while making a real impact in a supportive environment.
- Qualifications: Experience in insurance claims and strong customer service skills.
The predicted salary is between 24854 - 28842 £ per year.
Do you have experience handling third party motor claims? If you're looking to develop your claims career with a growing organisation that invests in its people, we'd love to hear from you. As a Third Party Claims Handler, you'll manage your own portfolio of motor claims from notification through to settlement. Your role will focus on investigating liability, negotiating settlements, managing claim costs, and delivering excellent customer service throughout the claims journey.
Working within our Claims Management team, you'll deal with insurers, solicitors, customers, and third-party representatives to achieve the best possible outcome for our clients while avoiding unnecessary litigation wherever possible.
What You'll Be Doing
- Managing your own caseload of third-party motor claims from start to finish.
- Investigating liability and reviewing evidence to support claim decisions.
- Negotiating settlements to achieve the best commercial outcome.
- Handling credit hire and personal injury claims (OIC/MOJ).
- Challenging excessive or disputed claim costs where appropriate.
- Liaising with customers, insurers, solicitors, and third-party representatives.
- Keeping claims progressing efficiently and meeting service targets.
- Providing a professional, friendly, and customer-focused service.
What’s in it for you?
Join FMG as a Third Party Claims Handler and enjoy some outstanding benefits:
- Salary - From £24,854 - £28,842 per annum based on experience.
- Bonus - Generous bonus based on your individual and business performance.
- Hybrid Working - You’ll be provided with a company laptop on completion of your probationary period and once you're competent in the role you'll have the flexibility to work from home.
- Annual Leave - Start with 24 days, increasing to 26 days with service.
- Pension - employer contributions of 3%.
- Financial Benefits - Enjoy the security of free life assurance, a save-as-you earn scheme, an employee referral scheme, and our Benefits App with discounts and cashback at top retailers.
- Wellbeing Services - Access our colleague assistance programme with 24/7 GP service, mental health support, and physiotherapy.
- Community - Great working environment in our new offices with fantastic modern break out areas.
- FMGive - A fully paid working day each year dedicated to volunteering support for local charities.
- Motoring Benefits - Exclusive employee vehicle-leasing schemes and discounted repairs.
- Training and Professional Development - Classroom-based technical training for 3 weeks, followed by ongoing support and performance reviews.
About You
First and foremost, you will have a good understanding of the insurance claims industry and ideally knowledge of credit hire and personal injury claims. You'll be highly conscientious and self-motivated with strong questioning and negotiation skills. You'll be ambitious in wanting to learn and develop your knowledge of motor claims and fleet management. You'll have excellent customer service and communication skills.
About Us
FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support to a wide range of insurers and blue light services. Our commitment to customer service is what sets us apart. We’re also part of ZIGUP, a leading provider of integrated mobility solutions. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility.
We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities.
Third Party Claims Handler in Huddersfield employer: FMG
At FMG, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in Huddersfield. As a Third Party Claims Handler, you'll benefit from competitive salaries, generous bonuses, and a range of wellbeing services, all while enjoying the flexibility of hybrid working. With a strong focus on employee development and community engagement, we empower our team members to grow their careers while making a positive impact in the local area.
StudySmarter Expert Advice🤫
We think this is how you could land Third Party Claims Handler in Huddersfield
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like FMG). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like FMG. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Third Party Claims Handler in Huddersfield
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at FMG.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at FMG. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at FMG
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at FMG to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at FMG, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding FMG's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
