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- Tasks: Lead a dynamic team in a busy workshop, ensuring high-quality repairs and customer satisfaction.
- Company: Join the UK's top Accident and Collision Repair specialist with a strong reputation for excellence.
- Benefits: Enjoy a competitive salary, uncapped bonuses, 23 days leave, and exclusive discounts.
- Why this job: Be part of a supportive team, make a real impact, and grow in a thriving industry.
- Qualifications: NVQ level 3/City & Guilds in Bodyshop management with relevant experience required.
- Other info: Flexible pay options and well-being services available to support your financial and mental health.
The predicted salary is between 36000 - 54000 £ per year.
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This is an exciting opportunity for an experienced Workshop Controller / Workshop Supervisor / Workshop Manager to join the UK’s leading Accident and Collision Repair specialist in our increasingly busy site inBournemouth. With a salary of up to £45,000 basic plus bonus and benefits this is a great role where you can make a difference.
The workshop in Bournemouth completes on average 100 repairs a month and you’ll support a great team of 10 Technicians. As a busy site, we ensure you are supported by the team in the office working face-to-face with customers to let you focus on what you’re great at. Most of our work in is for our insurance partners and supporting our Northgate Vehicle Hire sister company with their LCV fleet.
In the job of Workshop Controller you will be undertaking the following duties:
- Organise the bodyshop by controlling the status of each job, conducting daily progress meetings with bodyshop team members and reporting unexpected delays to the General Manager
- Make sure all the bodyshop tools and equipment are in good working order, control waste materials and utilities whilst having overall responsibility for the security of the building and the equipment
- Ensure all job cards are completed corrected correctly and be ultimately responsible for shop floor procedures
- To liaise with all bodyshop Technicians and the Manager in respect of any quality issues
Key to your success is your ability to produce work that complies with the highest technical and quality standards and, above all, helps us deliver on our service commitment to customers.
About you
- Ideally you are qualified to NVQ level 3/City & Guilds with a solid Bodyshop background – as a Bodyshop Controller, Workshop Manager or Quality Controller within a Car Dealership, Body Repairer or Crash Repair Centre, whether the job at hand is routine or more complex, you will know just how to solve it.
- You come from a fast-paced background – you know how to work in a standard job time structure with a focus on producing compliant, high-quality work.
- You will have a full UK/EU Driving Licence
- You get involved in every part of our business – you take pride being part of the FMG Repair Services team and are keen to help colleagues with a hands-on, can-do approach to getting things done.
- You take pride in providing a great customer experience each day – you understand what is important to your customers and suppliers.
Why choose FMG RS?
Of course, we offer a fantastic basic salary, but there’s much more to being a Workshop Controller at FMG RS than just that. Some of our most popular benefits include (but aren’t limited to) …
- fantastic uncapped monthly bonus schemes plusguaranteed average bonus when you\’re on holiday!
- start with 23 days annual leave, of course, you\’ll have public holidays too, plus an extra day off to celebrate your birthday!
- free life assurance (x2 your basic salary)
- exclusive colleague only vehicle-leasing schemes
- pension & save-as-you-earn share scheme
- A Benefits App giving a huge range of retailer discounts and cashback deals
- well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- Wagestream App for all our colleagues – a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you\’re eligible for and can even put you in touch with a financial coach!
- We’re part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain,- few other businesses can offer you the volume, variety and long-term security as us;
- You’re rewarded for your part in our success – lots of customers means lots of work to share, which in turn means lots of opportunity to boost your earnings through our fantastic bonus schemes;
- We invest in you – We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too;
- We’re growing – it’s an exciting time for the industry and we’re committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres;
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Workshop Controller employer: FMG Repair Services
Contact Detail:
FMG Repair Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Familiarise yourself with the latest trends in accident and collision repair. Being knowledgeable about new technologies and techniques can set you apart during discussions with the hiring team.
✨Tip Number 2
Network with professionals in the industry, especially those who work at FMG RS or similar companies. Attend workshops or seminars to make connections that could lead to a referral.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved workshop efficiency or quality in your previous roles. Concrete examples will demonstrate your capability as a Workshop Controller.
✨Tip Number 4
Showcase your leadership skills by discussing how you've successfully managed teams in high-pressure environments. Highlighting your ability to motivate and support technicians will resonate well with the hiring team.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Workshop Controller, Supervisor, or Manager. Emphasise your qualifications, such as NVQ level 3/City & Guilds, and any specific achievements in bodyshop management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your hands-on approach, ability to manage a team, and commitment to delivering high-quality work. Relate your experience directly to the job description.
Highlight Customer Service Skills: Since customer experience is key, include examples of how you've provided excellent service in previous roles. This could be through resolving issues, improving processes, or enhancing customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Workshop Controller role.
How to prepare for a job interview at FMG Repair Services
✨Showcase Your Technical Knowledge
As a Workshop Controller, it's crucial to demonstrate your understanding of bodyshop operations and technical standards. Be prepared to discuss your experience with job cards, quality control, and how you ensure compliance with industry standards.
✨Highlight Your Leadership Skills
You'll be managing a team of technicians, so it's important to convey your leadership style. Share examples of how you've successfully led teams in the past, handled conflicts, or improved team performance in a fast-paced environment.
✨Emphasise Customer Service Experience
Since customer satisfaction is key, be ready to talk about how you've provided excellent service in previous roles. Discuss specific instances where you went above and beyond to meet customer needs or resolve issues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios you might face as a Workshop Controller, such as dealing with unexpected delays or quality issues, and prepare to explain how you would handle them effectively.
