Lead Customer Service Advisor - Cambridge, Bonus Potential

Lead Customer Service Advisor - Cambridge, Bonus Potential

Cambridge Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
FMG Repair Services

At a Glance

  • Tasks: Be the go-to person for customers, ensuring top-notch service and smooth operations.
  • Company: Join FMG Repair Services, a leader in the automotive industry.
  • Benefits: Enjoy a competitive salary and a variety of employee perks.
  • Other info: Great opportunity for career growth in a busy, supportive team.
  • Why this job: Make a real difference in customer experiences while working in a dynamic environment.
  • Qualifications: Passion for customer service, automotive experience, and a full UK Driving Licence.

The predicted salary is between 30000 - 40000 Β£ per year.

FMG Repair Services is looking for a Lead Customer Service Advisor for their busy site in Cambridge. In this role, you will be the first point of contact for customers, responsible for ensuring an excellent customer experience while liaising directly with the bodyshop and third parties.

Your responsibilities include:

  • Coordinating operations
  • Preparing job cards
  • Maintaining filing systems

Applicants should have a passion for customer service, experience in the automotive industry, and a full UK Driving Licence. The position offers a competitive salary and a range of benefits for employees.

Lead Customer Service Advisor - Cambridge, Bonus Potential employer: FMG Repair Services

FMG Repair Services is an exceptional employer, offering a vibrant work culture in the heart of Cambridge where teamwork and customer satisfaction are at the forefront. Employees benefit from competitive salaries, bonus potential, and opportunities for professional growth within the dynamic automotive industry, making it a rewarding place to build a career.

FMG Repair Services

Contact Details:

FMG Repair Services Recruitment Team

We think you need these skills to ace Lead Customer Service Advisor - Cambridge, Bonus Potential

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Teamwork
Time Management
Customer Service Skills