Lead Customer Service Advisor β€” Cambridge|Uncapped Bonuses in Cambourne

Lead Customer Service Advisor β€” Cambridge|Uncapped Bonuses in Cambourne

Cambourne Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
FMG Repair Services

At a Glance

  • Tasks: Lead a team to deliver top-notch customer service in a fast-paced environment.
  • Company: FMG RS, a dynamic player in the automotive sector.
  • Benefits: Uncapped bonuses, competitive salary, and opportunities for growth.
  • Other info: Join a vibrant team and thrive in a supportive atmosphere.
  • Why this job: Be the face of exceptional service and make a real difference for customers.
  • Qualifications: Experience in customer service and a valid UK driving licence required.

The predicted salary is between 30000 - 40000 Β£ per year.

FMG RS in Cambridge is seeking a Lead Customer Service Advisor to coordinate the bodyshop and deliver an exceptional customer experience.

You will act as the first point of contact, liaising with customers, the bodyshop and third parties, and you will manage job cards and progress reporting.

Experience in fast-paced customer-facing roles within the automotive sector is essential, along with a valid UK driving licence, strong IT skills, and a focus on delivering excellent service.

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Lead Customer Service Advisor β€” Cambridge|Uncapped Bonuses in Cambourne employer: FMG Repair Services

Join FMG RS, the UK's largest repair group, where we prioritise employee growth and a supportive work culture. As a Trainee Vehicle Damage Assessor in Harrogate, you'll benefit from competitive salaries, uncapped bonuses, and a range of wellness services, all while working alongside experienced professionals in a collaborative environment that values your contributions and career progression.

FMG Repair Services

Contact Details:

FMG Repair Services Recruitment Team

We think you need these skills to ace Lead Customer Service Advisor β€” Cambridge|Uncapped Bonuses in Cambourne

Communication Skills
Attention to Detail
Adaptability
Problem-Solving Skills
Teamwork
Customer Service
Time Management