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- Tasks: Lead a dynamic Bodyshop team, ensuring smooth operations and high-quality service.
- Company: Join the UK's top Accident and Collision Repair specialist in Dumfries.
- Benefits: Enjoy a competitive salary, bonuses, exclusive discounts, and well-being services.
- Why this job: Be part of a supportive team that values your skills and offers growth opportunities.
- Qualifications: NVQ level 3/City & Guilds or ATA qualified with Bodyshop experience required.
- Other info: Celebrate your birthday with an extra day off and access to financial wellness tools.
The predicted salary is between 28000 - 56000 £ per year.
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Workshop Controller
Reference: JAN20261637
Expiry date: 10:22, Mon, 16th Feb 2026
Location: Dumfries
Benefits: A superb range of Exclusive, Colleague only Benefits and Discounts.
Salary: £40k basic, plus bonus and excellent company benefits
This is an exciting opportunity for an experienced Workshop Controller to join the UK’s leading Accident and Collision Repair specialist in our increasingly busy site in Dumfries.
Our Bodyshop is fast paced and exciting with lots of opportunity to make an incredible difference and apply your expertise and skill. In the job of Workshop Controller you will be undertaking the following duties:
- Organise the Bodyshop by controlling the status of each job, conducting daily progress meetings with Bodyshop team members and reporting unexpected delays to the General Manager
- Make sure all the Bodyshop tools and equipment are in good working order, control waste materials and utilities whilst having overall responsibility for the security of the building and the equipment
- Ensure all job cards are completed corrected correctly and be ultimately responsible for shop floor procedures
- To liaise with all Bodyshop Technicians and the Manager in respect of any quality issues
Another very important aspect of the job is teamwork as you will be working with other colleagues in the Bodyshop as well as across other functional areas. There is a family feel and buzz where everyone helps each other to achieve the goals of the site and to ensure our customers are consistently delighted with the service we provide. It’s an amazing team!
Key to your success is your ability to produce work that complies with the highest technical and quality standards and, above all, helps us deliver on our service commitment to customers.
About you
- Ideally you are qualified to NVQ level 3/City & Guilds or ATA qualified with a solid Bodyshop background – as a Bodyshop Controller, Workshop Manager or Quality Controller within a Car Dealership, Body Repairer or Crash Repair Centre, whether the job at hand is routine or more complex, you will know just how to solve it.
- You come from a fast-paced background – you know how to work in a standard job time structure with a focus on producing compliant, high-quality work.
- You can do more than one thing at once – you can be sure you will never be looking for something to do, so being able to prioritise and plan your work is key.
- You will have a full UK/EU Driving Licence
- You get involved in every part of our business – you take pride being part of the FMG Repair Services team and are keen to help colleagues with a hands‑on, can‑do approach to getting things done.
- You take pride in providing a great customer experience each day – you understand what is important to your customers and suppliers.
Why choose FMG RS?
Of course, we offer a fantastic basic salary, but there’s much more to being a Workshop Controller at FMG RS than just that. Some of our most popular benefits include (but aren’t limited to) …
- fantastic monthly bonus schemes!
- 23 days annual leave, plus an extra day off to celebrate your birthday !
- free life assurance (x2 your basic salary)
- exclusive colleague-only vehicle-leasing schemes
- pension & save-as-you-earn share scheme
- A Benefits App giving a huge range of retailer discounts and cashback deals
- well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- Wagestream App for all our colleagues – a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you\’re eligible for and can even put you in touch with a financial coach!
- You’re rewarded for your part in our success – lots of customers means lots of work to share, which in turn means lots of opportunity to boost your earnings through our fantastic bonus schemes;
- We invest in you – We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too;
- We’re growing – it’s an exciting time for the industry and we’re committed to being at cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres;
Join the FMG RS family
With the best people in the industry within our Group, we really believe that no one else can do what we do as well as us. So what are you waiting for?
We’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King’s Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
We are agile. We are experts. We are imaginative. We are reliable.
Keep your career moving, smarter.
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Workshop Controller employer: FMG Repair Services Limited
Contact Detail:
FMG Repair Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the bodyshop industry. Being knowledgeable about advancements in repair techniques and equipment will not only impress us but also show your commitment to maintaining high-quality standards.
✨Tip Number 2
Network with current or former employees of FMG RS. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and how it aligns with our team.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed a busy workshop environment. Highlighting your ability to prioritise tasks and lead a team effectively will demonstrate that you're the right fit for our fast-paced setting.
✨Tip Number 4
Showcase your customer service skills during any interactions. Since providing an excellent customer experience is crucial to us, be ready to share how you've gone above and beyond to ensure customer satisfaction in your previous roles.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Workshop Controller or in similar roles. Emphasise your qualifications, such as NVQ level 3/City & Guilds or ATA certification, and any specific achievements in managing a Bodyshop.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your ability to work in a fast-paced environment, your teamwork skills, and how you can contribute to maintaining high-quality standards in the Bodyshop.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as organisation, prioritisation, and problem-solving. Provide examples of how you've successfully managed multiple tasks and ensured customer satisfaction in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Workshop Controller position.
How to prepare for a job interview at FMG Repair Services Limited
✨Showcase Your Technical Expertise
As a Workshop Controller, it's crucial to demonstrate your technical knowledge and experience in the Bodyshop environment. Be prepared to discuss specific examples of how you've managed complex repairs or quality control issues in the past.
✨Emphasise Teamwork Skills
Since teamwork is key in this role, highlight your ability to collaborate effectively with colleagues. Share instances where you successfully worked with a team to achieve common goals or resolve challenges.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about potential challenges you might face as a Workshop Controller and how you would address them, particularly regarding job prioritisation and managing delays.
✨Express Your Commitment to Customer Satisfaction
Make it clear that you understand the importance of delivering excellent customer service. Share examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
