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For Companies At a Glance
- Tasks: Manage customer bookings and ensure a smooth repair process.
- Company: Leading accident and collision repair service in Mitcham.
- Benefits: Salary up to £35,000, uncapped bonuses, life assurance, and wellbeing services.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Strong customer service skills and a full UK Manual Driving Licence.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 28000 - 42000 £ per year.
A leading accident and collision repair service in Mitcham is seeking an experienced Service Advisor. This role involves managing customer bookings, providing progress updates, and ensuring a positive experience throughout the repair process.
Candidates should possess strong customer service skills and a full UK Manual Driving Licence.
The position offers a salary up to £35,000 with excellent bonus opportunities and generous benefits, including life assurance and a wellbeing service.
Senior Service Advisor – Uncapped Bonuses & Benefits employer: FMG Repair Services Limited
Contact Detail:
FMG Repair Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Advisor – Uncapped Bonuses & Benefits
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Service Advisor role. Sometimes, a friendly nudge can lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and repair processes. We all know how important it is to show off your skills, so get comfortable talking about your experience and how you can enhance the customer journey.
✨Tip Number 3
Don’t forget to showcase your driving skills! Since a full UK Manual Driving Licence is a must-have, be ready to discuss your driving experience and how it relates to managing customer bookings effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Service Advisor – Uncapped Bonuses & Benefits
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to ensure a positive experience for customers, just like we do at StudySmarter!
Tailor Your Application: Don’t just send the same CV everywhere! Tailor your application to match the job description. Mention your experience with managing bookings and providing updates, as these are key parts of the role we're looking to fill.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without any fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at FMG Repair Services Limited
✨Know the Company Inside Out
Before your interview, do some research on the accident and collision repair service. Understand their values, services, and what sets them apart in Mitcham. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Senior Service Advisor, strong customer service skills are crucial. Prepare examples from your past experiences where you successfully managed customer expectations or resolved issues. This will demonstrate your ability to ensure a positive experience for customers throughout the repair process.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess how you would handle specific situations with customers. Think about potential challenges you might face in this role and how you would address them. Practising these scenarios can help you articulate your thought process during the interview.
✨Highlight Your Driving Licence
Since a full UK Manual Driving Licence is required, make sure to mention it early in the conversation. You could even relate it to your ability to understand the technical aspects of the vehicles you'll be dealing with, which can further enhance your candidacy.
