At a Glance
- Tasks: Lead a team in assessing vehicle damage and ensuring high-quality repairs.
- Company: Join FMG Repair Services, a modern workshop with cutting-edge technology.
- Benefits: Enjoy uncapped bonuses, 23 days leave, and exclusive discounts.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
- Why this job: Step into a leadership role and make a real impact in the automotive industry.
- Qualifications: Experience in vehicle damage assessment and strong teamwork skills.
The predicted salary is between 35000 - 45000 £ per year.
Join us as an Assistant Manager / Lead Vehicle Damage Assessor at our busy, state‑of‑the‑art workshop in Hoddesdon. At FMG Repair Services in Hoddesdon, one of our largest and most modern repair centres, you’ll have access to industry‑leading technology, outstanding facilities, and the full support of an experienced, professional team – giving you everything you need to succeed and progress your career.
This is an exciting opportunity for an experienced Vehicle Damage Assessor ready to step up into a leadership‑focused role, combining hands‑on estimating with team support and operational oversight. As a Lead VDA / Assistant Manager, you’ll play a key role in driving performance, maintaining high standards, and supporting the wider bodyshop team – while continuing to deliver expert assessments and exceptional customer service.
What you’ll be doing:
- Inspecting damaged vehicles and accurately assessing the full extent of damage.
- Producing detailed electronic and manual repair estimates.
- Identifying correct prescribed repair methods in line with Thatcham and BSI standards.
- Liaising effectively with insurance companies to gain repair authority.
- Communicating repair methodologies clearly to customers, engineers and technicians.
- Supporting workshop workflow and assisting with day‑to‑day operational management.
- Mentoring and guiding team members to maintain quality and efficiency.
You’ll be assessing a wide range of vehicles, so staying up to date with repair methodologies, manufacturer bulletins, and insurer requirements is key. Teamwork is central to this role – working collaboratively across departments to ensure every vehicle is returned safely, efficiently, and to the highest standard.
Benefits:
- Fantastic uncapped monthly bonus schemes plus guaranteed average bonus when you're on holiday.
- Start with 23 days annual leave, public holidays, and an extra day off to celebrate your birthday.
- Free life assurance (x2 your basic salary).
- Exclusive colleague‑only vehicle‑leasing schemes.
- Pension & save‑as‑you‑earn share scheme.
- A Benefits App giving a huge range of retailer discounts and cashback deals.
- Well‑being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance).
- Stream App for all our colleagues – a Financial Wellbeing app that gives you more control over your pay.
- We invest in you – we believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too.
- We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive.
If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
Lead Vehicle Damage Assessor & Workshop Ops Leader employer: FMG Repair Services Limited
At FMG Repair Services in Hoddesdon, we pride ourselves on being an exceptional employer, offering a dynamic work environment that combines cutting-edge technology with a supportive team culture. Our commitment to employee growth is evident through our extensive training opportunities and generous benefits, including uncapped bonus schemes and well-being services, ensuring that you not only excel in your role as a Lead Vehicle Damage Assessor but also enjoy a fulfilling career path. Join us in a workplace that values diversity and inclusivity, where your contributions are recognised and rewarded.
Contact Details:
FMG Repair Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lead Vehicle Damage Assessor & Workshop Ops Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at FMG Repair Services. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and leadership skills. Be ready to discuss how you can drive performance and maintain high standards in the workshop. We want to see your passion for the role!
✨Tip Number 3
Showcase your teamwork skills! Think of examples where you've collaborated with others to achieve a common goal. This role is all about working together, so let us know how you can contribute to the team dynamic.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at FMG Repair Services.
We think you need these skills to ace Lead Vehicle Damage Assessor & Workshop Ops Leader
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight your experience as a Vehicle Damage Assessor. We want to see how you've tackled similar challenges in the past and how you can bring that expertise to our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the perfect fit for the Lead VDA role. Remember, less is often more!
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the job description. We love seeing candidates who take the time to connect their skills and experiences directly to what we’re looking for.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at FMG Repair Services.
How to prepare for a job interview at FMG Repair Services Limited
✨Know Your Stuff
Make sure you brush up on the latest vehicle damage assessment techniques and repair methodologies. Familiarise yourself with Thatcham and BSI standards, as well as any recent manufacturer bulletins. This knowledge will not only impress your interviewers but also show that you're serious about staying current in the industry.
✨Showcase Your Leadership Skills
As a Lead Vehicle Damage Assessor, you'll be expected to mentor and guide team members. Prepare examples of how you've successfully led a team or improved processes in previous roles. Highlight your ability to communicate effectively and support your colleagues, as teamwork is crucial in this position.
✨Practice Your Communication
You'll need to liaise with insurance companies and explain repair methodologies to customers and technicians. Practise articulating complex information clearly and concisely. Consider role-playing common scenarios with a friend to build your confidence and ensure you can handle questions smoothly during the interview.
✨Demonstrate Your Customer Service Focus
Exceptional customer service is key in this role. Be ready to discuss how you've gone above and beyond for customers in the past. Think of specific instances where you resolved issues or provided outstanding service, as this will show your potential employer that you understand the importance of customer satisfaction in the workshop environment.
