At a Glance
- Tasks: Book customer cars for repair and manage paperwork efficiently.
- Company: Join FMG Repair Services, a leading UK accident repair centre.
- Benefits: Gain valuable experience, earn while you learn, and potential career progression.
- Other info: Monday to Friday, with opportunities for weekend work and training.
- Why this job: Be part of a team that cares for customers and makes a real difference.
- Qualifications: GCSEs in English and Maths (4+) preferred.
The predicted salary is between 18450 - 22550 £ per year.
To provide a service that books, as applicable, vehicles in and out for repair work in a manner that minimises customer waiting time and delivers high levels of customer satisfaction. Issuing courtesy cars and dealing with associated paperwork.
FMG Repair Services offer service, speed, quality and value for all aspects of vehicle services. Our business isn’t just about fixing cars – it’s about caring for customers, from collecting damaged vehicles, delivering courtesy cars and returning the repaired vehicle. That’s why when it comes to getting vehicles back on the road cost-effectively, with the minimum amount of fuss and the maximum amount of care – it’s not by accident – that we’re one of the UK’s largest group of accident repair centres.
What You’ll Do
- Book customer cars in for repair/attention either by telephone or by way of personal visits. As a result of this, prepare job cards and files as necessary.
- Maintain a filing system for job cards, invoices and associated paperwork and provide vehicle progress reports when requested by the customer.
- On completion of the job, collect payment from the customer paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies.
- Handling all relevant administration.
Training Outcome
The potential to work further up in the service department. This could involve becoming an area service manager.
Skills Required
None of the above.
Qualifications
Desired - GCSE - English and Maths - 4+
Course Information
Course: Trade supplier (level 2)
Level: 2
Route: Sales, marketing and procurement
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: Monday- Friday, 9.00am- 5.00pm. Weekend work may be included.
Expected Duration: 1 Year 6 Months
Training Provider: SKILLNET LIMITED
Trade Supplier Apprentice - Hull in Kingston upon Hull employer: FMG Repair Services Limited
FMG Repair Services Limited is an excellent employer, offering a dynamic work environment in Canterbury where you can lead a dedicated team and make a real impact on customer satisfaction. With a competitive salary and exclusive benefits, the company prioritises employee growth and development, ensuring that you have the resources and support needed to excel in your role. Join us to be part of a culture that values quality service and teamwork, making every day rewarding and meaningful.
Contact Details:
FMG Repair Services Limited Recruitment Team