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- Tasks: Be the face of our Bodyshops, booking cars for repair and providing updates to customers.
- Company: Join the UK's leading Accident and Collision Repair specialists.
- Benefits: Enjoy uncapped bonuses, 23 days annual leave, and exclusive discounts.
- Why this job: Make a real impact in customer service while growing your career.
- Qualifications: Experience as a Service Advisor and a full UK Manual Driving Licence required.
- Other info: Join a diverse team with excellent career progression opportunities.
The predicted salary is between 30000 - 42000 £ per year.
This is an exciting opportunity for an experienced Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site. As part of a team of specialist Service Advisors, you are the face of our Bodyshops. You are responsible for booking customer cars in for repair/attention, preparing job cards and providing vehicle progress reports to customers. You will arrange and allocate courtesy cars for customers and deal with financial transactions, paying particular attention to banking/security arrangements and payment of excesses on certain insurance policies. You will need a full UK Manual Driving Licence. As the first point of contact, you will liaise directly with the customer, the bodyshop and any third parties to ensure an excellent customer experience.
Why choose FMG RS? Of course, we offer a fantastic basic salary, but there’s much more to being a Service Advisor at FMG RS than just that. Some of our most popular benefits include (but aren’t limited to):
- Fantastic uncapped monthly bonus schemes plus guaranteed average bonus when you’re on holiday!
- Start with 23 days annual leave, public holidays, and an extra day off to celebrate your birthday!
- Free life assurance (x2 your basic salary)
- Exclusive colleague-only vehicle-leasing schemes
- Pension & save-as-you-earn share scheme
- A Benefits App giving a huge range of retailer discounts and cashback deals
- Well-being services (including 24/7 GP service, mental health support, physiotherapy, Health Cash Plan, Dental Plan & Travel Insurance)
- Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay.
We’re part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain. Few other businesses can offer you the volume, variety and long-term security as us. You’re rewarded for your part in our success - lots of customers means lots of work to share, which in turn means lots of opportunity to boost your earnings through our fantastic bonus schemes. We invest in you - We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too. We’re growing - it’s an exciting time for the industry and we’re committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres.
Join the FMG RS family with the best people in the industry within our Group. We really believe that no one else can do what we do as well as us. We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.
Service Advisor in Huddersfield employer: FMG Repair Services Limited
Contact Detail:
FMG Repair Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Huddersfield
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal recommendation can go a long way in landing that Service Advisor role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us you’re genuinely interested in FMG RS and how you can contribute to our success as a Service Advisor.
✨Tip Number 3
Practice your customer service skills! As a Service Advisor, you’ll be the face of our Bodyshops, so role-play common scenarios with a friend to boost your confidence and communication skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there at your fingertips.
We think you need these skills to ace Service Advisor in Huddersfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Advisor role. Highlight your relevant experience and skills that match what we’re looking for, like customer service and financial transactions.
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for customer service and how you can contribute to our team at FMG RS.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you into the process quickly!
How to prepare for a job interview at FMG Repair Services Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Advisor inside out. Familiarise yourself with the responsibilities mentioned in the job description, like booking cars for repair and providing progress reports. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
As a Service Advisor, you'll be the face of the bodyshop, so it's crucial to demonstrate your customer service skills. Prepare examples from your past experiences where you've gone above and beyond for customers. This will highlight your ability to create an excellent customer experience, which is key for this role.
✨Prepare Questions
Interviews are a two-way street, so come armed with questions for your interviewer. Ask about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're engaged and thinking about how you can fit into their culture.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Even if the company has a casual dress code, looking polished will convey that you take the opportunity seriously and respect the interview process.
