At a Glance
- Tasks: Coordinate a busy bodyshop and manage customer communications from start to finish.
- Company: FMG RS, a leading automotive service provider in Cambridge.
- Benefits: Competitive pay, supportive team environment, and opportunities for career advancement.
- Other info: Fast-paced environment with a focus on professional growth and development.
- Why this job: Join a dynamic team and make a difference in customer experiences every day.
- Qualifications: Experience in customer service within the automotive industry and strong teamwork skills.
FMG RS in Cambridge is seeking a proactive Lead Customer Service Advisor to coordinate our busy bodyshop and manage customer communications end-to-end. You will prepare job cards, provide progress updates, arrange courtesy cars and handle payments with care for security and insurance excesses.
You should have proven experience in fast-paced, customer-facing roles within automotive settings, IT literacy, and a professional appearance with strong teamwork and sales awareness.
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Lead Customer Experience Advisor - Auto Repair in Cambridge employer: FMG Repair Services Limited
FMG Repair Services Limited is an excellent employer, offering a dynamic work environment in Canterbury where you can lead a dedicated team and make a real impact on customer satisfaction. With a competitive salary and exclusive benefits, the company prioritises employee growth and development, ensuring that you have the resources and support needed to excel in your role. Join us to be part of a culture that values quality service and teamwork, making every day rewarding and meaningful.
Contact Details:
FMG Repair Services Limited Recruitment Team
