At a Glance
- Tasks: Book customer cars for repair and provide progress updates.
- Company: FMG Repair Services Limited, a diverse and inclusive workplace.
- Benefits: £28,000 salary for a 3-month contract with valuable experience.
- Other info: Great opportunity to gain experience in the auto repair industry.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Full UK Manual Driving Licence and strong communication skills.
The predicted salary is between 28000 - 28000 £ per year.
FMG Repair Services Limited is seeking an experienced Customer Service Advisor for a temporary position at their Gloucester site. The role involves booking customer cars for repair, preparing job cards, and providing progress reports. Applicants should possess a full UK Manual Driving Licence and excellent communication skills.
This position offers a salary of £28,000 per annum on a fixed-term contract for 3 months. The company promotes a diverse and inclusive workplace.
Auto Bodyshop: Customer Service Advisor (3-Month Contract) employer: FMG Repair Services Limited
FMG Repair Services Limited is an excellent employer, offering a supportive and inclusive work environment at their Gloucester site. Employees benefit from competitive salaries, opportunities for professional growth, and a commitment to diversity, making it a rewarding place to develop your career in customer service within the automotive industry.
Contact Details:
FMG Repair Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Auto Bodyshop: Customer Service Advisor (3-Month Contract)
✨Tip Number 1
Make sure you know the ins and outs of customer service in the auto industry. Brush up on your communication skills and be ready to show how you can handle customer queries like a pro!
✨Tip Number 2
When you get that interview, don’t just talk about your experience—bring examples! Share stories about how you’ve successfully managed customer expectations or resolved issues in the past.
✨Tip Number 3
Show your enthusiasm for the role and the company! Research FMG Repair Services Limited and mention what excites you about working with them. It’ll make you stand out as a candidate who genuinely cares.
✨Tip Number 4
Finally, don’t forget to apply through our website! We’re here to help you land that job, so take advantage of all the resources we offer to boost your chances.
We think you need these skills to ace Auto Bodyshop: Customer Service Advisor (3-Month Contract)
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role is all about customer service, make sure to highlight your excellent communication skills in your application. We want to see how you can connect with customers and keep them informed about their car repairs.
Tailor Your CV and Cover Letter:Don’t just send a generic CV! We love it when applicants tailor their documents to the job description. Mention your relevant experience in booking repairs and preparing job cards to show us you’re the right fit for the role.
Highlight Your Driving Licence:Remember to mention your full UK Manual Driving Licence in your application. It’s a key requirement for this position, and we want to know you’ve got it covered!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at FMG Repair Services Limited
✨Know the Role Inside Out
Before your interview, make sure you understand the specifics of the Customer Service Advisor role. Familiarise yourself with the tasks like booking repairs and preparing job cards. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with customers in the past. Think about situations where you resolved issues or provided updates, as these will highlight your ability to keep customers informed and satisfied.
✨Be Ready to Discuss Diversity and Inclusion
FMG Repair Services Limited values a diverse workplace, so be prepared to discuss how you can contribute to this environment. Share any experiences you have working in diverse teams or how you’ve supported inclusivity in previous roles.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or what success looks like in this role. This shows that you’re not just interested in the job, but also in how you can fit into their team.
