FMCG Exec in Reading, UK is seeking an experienced Customer Services Manager to lead our UK customer services across fast-paced brands.
You will manage a 10-strong in-house team, deliver exceptional B2C and B2B support, and drive continuous improvement in processes, communications and service delivery.
Collaborate with Sales, Marketing, Operations and Product to implement new initiatives and ensure customer satisfaction.
#J-18808-LjbffrCustomer Services Leader: Build High-Impact CX in Reading employer: FMCG Exec
Join a dynamic and growing multi-site service business as a Regional Director, where you will have the autonomy to drive performance and shape operations across the South of England. With a strong focus on employee development and a culture that values leadership and innovation, this role offers competitive compensation, including a performance-related bonus and car allowance, making it an excellent opportunity for those seeking meaningful and rewarding employment in a supportive environment.