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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional service and create memorable dining experiences.
- Company: Franco Manca, a pioneer in sourdough pizza with a focus on quality and community.
- Benefits: Generous share of Tronc, free pizzas, training programme, and 28 days holiday.
- Why this job: Join a passionate team and make a real impact in a vibrant restaurant environment.
- Qualifications: Experience in a supervisory role and a love for Italian food.
- Other info: Opportunities for career growth across the UK and ongoing personal development.
The predicted salary is between 24000 - 36000 £ per year.
About Us
At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.
What You’ll Do
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You’ll Bring to the Role
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast-paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands-on approach to problem-solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca’s values and delivering top-quality service.
What You’ll Get
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free Sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- AXA Employee Assistance Programme with Health App
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek or Super Club Roma restaurants
- Employee referral scheme – earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of Sourdough Pizza!
FM Supervisor employer: FM Stoke Newington
Contact Detail:
FM Stoke Newington Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FM Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Franco Manca’s values and mission. This way, you can show how your passion for authentic food and community aligns with their vision.
✨Tip Number 2
Practice your leadership stories! Think of times when you motivated your team or handled a tricky situation. Being able to share these experiences will demonstrate your strong leadership skills and problem-solving abilities.
✨Tip Number 3
Be ready to chat about customer service! Prepare examples of how you've dealt with customer feedback in the past. Showing that you can handle issues professionally will highlight your commitment to customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Franco Manca family!
We think you need these skills to ace FM Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for Italian food and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights your previous experience in a Supervisor or Team Leader role. We’re looking for specific examples of how you’ve motivated teams and delivered exceptional service, so don’t hold back!
Be Authentic: In your cover letter, be yourself! Share your story and what makes you a great fit for Franco Manca. We appreciate honesty and authenticity, so don’t be afraid to let your personality come through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re on your way!
How to prepare for a job interview at FM Stoke Newington
✨Know Your Pizza
Familiarise yourself with Franco Manca's menu and the story behind their sourdough pizza. Being able to discuss the ingredients and preparation methods shows your passion for the brand and its values.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and coached a team in previous roles. Highlight specific situations where you resolved conflicts or improved team performance, as this will demonstrate your ability to lead effectively.
✨Customer Service Focus
Think of instances where you've handled customer feedback or resolved issues. Be ready to share these experiences, as they reflect your commitment to delivering exceptional service and maintaining customer satisfaction.
✨Be Ready for Practical Scenarios
Expect questions about managing stock levels, handling deliveries, and ensuring compliance with health and safety standards. Brush up on relevant regulations and be prepared to discuss how you would handle these responsibilities in a fast-paced environment.
