At a Glance
- Tasks: Lead a passionate team to deliver exceptional service and create memorable dining experiences.
- Company: Franco Manca, a pioneer in sourdough pizza with a focus on quality and community.
- Benefits: Generous share of Tronc, free pizzas, training, 28 days holiday, and career growth opportunities.
- Other info: Flexible hours, ongoing personal development, and social events to connect with your team.
- Why this job: Join a movement that values authentic food and fosters a welcoming environment for all.
- Qualifications: Experience in a supervisory role, strong leadership skills, and a passion for Italian cuisine.
The predicted salary is between 24000 - 36000 £ per year.
At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.
What You’ll Do:
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You’ll Bring to the Role:
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast-paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands-on approach to problem-solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca’s values and delivering top-quality service.
What You’ll Get:
- A generous share of Tronc.
- A personalised training programme to get you up to speed.
- Free yummy pizzas and soft drinks on every shift.
- Free Sourdough bread to cook at home.
- Ongoing personal growth and development with our Franco Academy.
- 28 days holiday.
- AXA Employee Assistance Programme with Health App.
- A pension scheme to set you up for the future.
- Annual social events.
- Staff discount when dining in any Franco Manca, The Real Greek or Super Club Roma restaurants.
- Employee referral scheme – earn from the great people you know.
- Opportunities all over the UK to grow your career.
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of Sourdough Pizza!
FM Supervisor employer: FM Stockbridge
Franco Manca is an exceptional employer that values its team members as much as its delicious sourdough pizzas. With a strong focus on personal growth through tailored training programmes and opportunities for career advancement across the UK, employees enjoy a vibrant work culture that prioritises community and collaboration. Additionally, generous benefits such as free meals, a supportive health programme, and annual social events make working here not just a job, but a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land FM Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Franco Manca's values and mission. This way, you can show how your passion for great Italian food aligns with their commitment to quality and community.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or resolved customer issues. Sharing these experiences will demonstrate your strong leadership skills and proactive approach, which are key for the FM Supervisor role.
✨Tip Number 3
Be ready to showcase your problem-solving skills! During the interview, be prepared to discuss how you handle challenges in a fast-paced environment. This will highlight your ability to maintain high standards under pressure.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about team dynamics or training opportunities at Franco Manca. This not only helps you understand the role better but also shows that you're genuinely invested in being part of their pizza-making movement.
We think you need these skills to ace FM Supervisor
Some tips for your application 🫡
Show Your Passion for Pizza:When you're writing your application, let your love for Italian food shine through! Share why you’re excited about the opportunity to work with Franco Manca and how you can contribute to our mission of creating memorable customer experiences.
Highlight Your Leadership Skills:As a potential FM Supervisor, it’s crucial to showcase your leadership experience. Talk about times you've motivated a team or handled challenges in a fast-paced environment. We want to see how you can inspire others to deliver exceptional service!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This will help us quickly understand your qualifications and how you fit into our team at Franco Manca.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our pizza-loving community!
How to prepare for a job interview at FM Stockbridge
✨Know Your Pizza
Brush up on your knowledge of sourdough pizza and the ingredients used at Franco Manca. Being able to discuss the quality and care that goes into each pizza will show your passion for the brand and its values.
✨Showcase Your Leadership Skills
Prepare examples from your previous roles where you successfully motivated a team or resolved conflicts. Highlighting your leadership experience will demonstrate that you can inspire others and maintain high performance in a fast-paced environment.
✨Customer Service is Key
Think of specific instances where you handled customer feedback or resolved issues effectively. This will illustrate your commitment to exceptional service and your proactive approach to problem-solving, which are crucial for the FM Supervisor role.
✨Be Ready for Scenario Questions
Expect questions about how you would manage staffing during peak times or ensure compliance with health and safety standards. Practising your responses to these scenarios will help you feel confident and prepared during the interview.
