At a Glance
- Tasks: Lead a passionate team to deliver exceptional service and create memorable dining experiences.
- Company: Franco Manca, a pioneer in sourdough pizza with a focus on quality and community.
- Benefits: Generous share of Tronc, free pizzas, personalised training, and 28 days holiday.
- Other info: Opportunities for career growth across the UK and ongoing personal development.
- Why this job: Join a vibrant team and make a real impact in a fast-paced, fun environment.
- Qualifications: Experience in a supervisory role and a passion for Italian food and customer service.
The predicted salary is between 25000 - 30000 € per year.
About Us: At Franco Manca, we're not just making sourdough pizza – we're creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand‐stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza‐making under our belt, we've built a loyal following of pizza lovers across the UK. But we're more than just pizza – we're about people, community, and creating a welcoming space where everyone feels at home.
What You'll Do:
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day‐to‐day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record‐keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You'll Bring to the Role:
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast‐paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands‐on approach to problem‐solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca's values and delivering top‐quality service.
What You'll Get:
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- Employee Assistance Programme with the Burnt Chef
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek restaurants
- Employee referral scheme – earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of sourdough pizza!
FM Supervisor in London employer: FM St Pauls
Franco Manca is an exceptional employer that fosters a vibrant work culture centred around passion for authentic Italian cuisine and community. With a commitment to employee growth through tailored training programmes and opportunities across the UK, we ensure our team members feel valued and supported. Enjoy unique benefits like free meals during shifts, generous holiday allowances, and a lively atmosphere that makes every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land FM Supervisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Franco Manca's vibe. Check out their social media and website to see what they're all about. This will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how your experience aligns with leading a team and delivering top-notch service – that’s what they’re after!
✨Tip Number 3
Show off your passion for pizza! When you talk about your love for Italian food and customer experiences, let that enthusiasm shine through. It’s not just about skills; they want to see your personality too!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace FM Supervisor in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for great Italian food shine through! We want to see how your passion aligns with our mission at Franco Manca. Share any experiences that highlight your enthusiasm for creating memorable customer experiences.
Tailor Your CV:Make sure your CV is tailored to the FM Supervisor role. Highlight your previous experience in a supervisory or team leader position within hospitality. We’re looking for those strong leadership skills, so don’t be shy about showcasing them!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Franco Manca family!
How to prepare for a job interview at FM St Pauls
✨Know Your Pizza
Make sure you brush up on your knowledge of sourdough pizza and the ingredients used at Franco Manca. Being able to discuss the menu and share your passion for Italian food will show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you've successfully led a team or resolved conflicts. Highlight how you motivated your team to deliver exceptional service, as this is key for the FM Supervisor role.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you've had to think on your feet in a fast-paced environment. Be ready to discuss how you handled challenges, maintained quality standards, and ensured customer satisfaction.
✨Emphasise Your Flexibility
Since the role requires working evenings, weekends, and holidays, be prepared to discuss your availability. Showing that you're flexible and committed to the team's success will make a great impression.
