At a Glance
- Tasks: Lead a team to deliver exceptional service and create memorable dining experiences.
- Company: Franco Manca, a pioneer in sourdough pizza with a focus on quality and community.
- Benefits: Generous tips, free pizzas, training, 28 days holiday, and career growth opportunities.
- Other info: Flexible hours and opportunities across the UK for career advancement.
- Why this job: Join a passionate team and make a real impact in a vibrant restaurant environment.
- Qualifications: Experience in hospitality, strong leadership skills, and a love for Italian food.
The predicted salary is between 25000 - 30000 € per year.
About Us: At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand‑stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza‑making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.
What You’ll Do:
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day‑to‑day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record‑keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You’ll Bring to the Role:
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast‑paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands‑on approach to problem‑solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca’s values and delivering top‑quality service.
What You’ll Get:
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- Employee Assistance Programme with the Burnt Chef
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek restaurants
- Employee referral scheme – earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of sourdough pizza!
FM Supervisor employer: FM St Pauls
Franco Manca is an exceptional employer that fosters a vibrant work culture centred around passion for authentic Italian cuisine and community. With a commitment to employee growth through tailored training programmes and opportunities across the UK, we ensure our team members feel valued and supported. Enjoy generous benefits like free meals, a pension scheme, and annual social events, all while being part of a movement that celebrates quality and tradition in every pizza we serve.
StudySmarter Expert Advice🤫
We think this is how you could land FM Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Franco Manca's values and mission. This way, you can show how your passion for great Italian food aligns with their commitment to quality and community.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past roles where you've motivated a team or resolved customer issues. Being able to share these stories will demonstrate your hands-on approach and problem-solving abilities.
✨Tip Number 3
Be ready to showcase your flexibility! Since the role requires working evenings and weekends, be prepared to discuss your availability and how you can adapt to the fast-paced environment at Franco Manca.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Franco Manca family!
We think you need these skills to ace FM Supervisor
Some tips for your application 🫡
Show Your Passion for Pizza:When you're writing your application, let your love for Italian food shine through! Share why you’re excited about the opportunity to work with us at Franco Manca and how you can contribute to our mission of creating memorable customer experiences.
Highlight Your Leadership Skills:As a Supervisor, we want to see your leadership chops! Make sure to include examples of how you've motivated and inspired your team in previous roles. This will show us that you have what it takes to lead by example and maintain our high standards.
Be Specific About Your Experience:Don’t just list your past jobs; tell us about your specific responsibilities and achievements in those roles. Whether it’s managing stock levels or handling customer feedback, we want to know how your experience aligns with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our Franco Manca family!
How to prepare for a job interview at FM St Pauls
✨Know Your Pizza
Familiarise yourself with Franco Manca's menu and the story behind their sourdough pizza. Being able to discuss the ingredients and the passion that goes into each pizza will show your genuine interest in the brand and its values.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you successfully led a team or resolved conflicts. Highlight how you motivated your team to deliver exceptional service, as this is crucial for the FM Supervisor role.
✨Demonstrate Customer Focus
Think of specific instances where you handled customer feedback or complaints effectively. Be ready to discuss how you ensured customer satisfaction and maintained high service standards, as this aligns with Franco Manca's commitment to their guests.
✨Be Ready to Discuss Problem-Solving
Prepare to talk about challenges you've faced in a fast-paced environment and how you tackled them. Show that you have a proactive approach to problem-solving and can multitask effectively, which is essential for managing day-to-day operations.
