At a Glance
- Tasks: Lead a team to deliver exceptional service and ensure smooth restaurant operations.
- Company: Franco Manca, a beloved sourdough pizza brand with a community focus.
- Benefits: Free pizzas, personalised training, 28 days holiday, and career growth opportunities.
- Other info: Flexible hours and opportunities for career advancement across the UK.
- Why this job: Join a passionate team and create memorable experiences for pizza lovers.
- Qualifications: Experience in hospitality, strong leadership skills, and a love for Italian food.
The predicted salary is between 30000 - 40000 £ per year.
About Us
At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand‑stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza‑making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.
What You’ll Do
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day‑to‑day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record‑keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You’ll Bring to the Role
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast‑paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands‑on approach to problem‑solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca’s values and delivering top‑quality service.
What You’ll Get
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- Employee Assistance Programme with the Burnt Chef
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek restaurants
- Employee referral scheme – earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of sourdough pizza!
FM Supervisor employer: FM Southfields
Franco Manca is an exceptional employer that values its team members as much as its delicious sourdough pizzas. With a strong focus on personal growth through tailored training programmes and opportunities for career advancement across the UK, employees enjoy a vibrant work culture that prioritises community and collaboration. Additionally, generous benefits such as free meals, a supportive Employee Assistance Programme, and annual social events create a welcoming environment where everyone can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land FM Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like FM Southfields. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to FM Southfields
Don't be shy about reaching out to FM Southfields directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace FM Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about FM Southfields and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at FM Southfields
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
