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For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional service and create memorable dining experiences.
- Company: Franco Manca, a beloved sourdough pizza brand with a focus on quality and community.
- Benefits: Generous share of Tronc, free pizzas, ongoing training, and 28 days holiday.
- Why this job: Join a movement that celebrates authentic food and fosters a welcoming atmosphere.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for Italian cuisine.
- Other info: Opportunities for career growth across the UK and a vibrant team culture.
The predicted salary is between 24000 - 36000 £ per year.
About Us
At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.
What You’ll Do
Lead by example, delivering exceptional service to every guest.
Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
Motivate and coach the team to achieve high performance and maintain our quality standards.
Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
Assist in managing rotas, ensuring adequate staffing levels for peak times.
Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You’ll Bring to the Role
You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast paced restaurant setting.
Have a passion for great Italian food and creating memorable customer experiences.
Strong leadership skills, with the ability to motivate and inspire your team.
Excellent communication and interpersonal skills.
A proactive, hands-on approach to problem-solving and multitasking.
Flexibility to work evenings, weekends, and holidays as required.
A commitment to upholding Franco Manca’s values and delivering top-quality service.
What You’ll Get
A generous share of Tronc
A personalised training programme to get you up to speed
Free yummy pizzas and soft drinks on every shift
Free Sourdough bread to cook at home
Ongoing personal growth and development with our Franco Academy
28 days holiday
AXA Employee Assistance Programme with Health App
A pension scheme to set you up for the future
Annual social events
Staff discount when dining in any Franco Manca, The Real Greek or Super Club Roma restaurants
Employee referral scheme – earn from the great people you know
Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of Sourdough Pizza!
FM Supervisor in London employer: FM South Kensington
Contact Detail:
FM South Kensington Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FM Supervisor in London
✨Tip Number 1
Get to know Franco Manca! Dive into our story, values, and what makes our sourdough pizza special. When you understand our passion for quality and community, you can showcase how you fit right in during interviews.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or resolved customer issues. We want to see how you can inspire others to deliver that exceptional service we pride ourselves on.
✨Tip Number 3
Be ready to chat about your experience in fast-paced environments. Share stories that highlight your problem-solving skills and ability to multitask. We love candidates who can keep things running smoothly, especially during peak times!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen to be part of our Franco Manca family from the get-go!
We think you need these skills to ace FM Supervisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for Italian food and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights your previous experience in a Supervisor or Team Leader role. We’re looking for strong leadership skills, so don’t forget to mention any times you’ve motivated or inspired your team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for Franco Manca.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our pizza-loving family!
How to prepare for a job interview at FM South Kensington
✨Know Your Pizza
Before the interview, brush up on your knowledge of sourdough pizza and Franco Manca's unique offerings. Being able to discuss their menu and what makes their pizzas special will show your genuine interest in the brand and its values.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you successfully led a team or resolved conflicts. Highlight how you motivated your team to deliver exceptional service, as this is crucial for the FM Supervisor role.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you faced challenges in a fast-paced environment. Be ready to share how you approached these problems and what solutions you implemented, showcasing your proactive and hands-on approach.
✨Emphasise Customer Experience
Franco Manca values memorable customer experiences, so be prepared to discuss how you've handled customer feedback in the past. Share instances where you turned a negative experience into a positive one, demonstrating your commitment to customer satisfaction.
