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For Companies At a Glance
- Tasks: Coordinate lift maintenance services and support engineers in a dynamic environment.
- Company: Established lift services company with a supportive team culture.
- Benefits: Salary up to £35,000, stable role, and opportunities for career growth.
- Why this job: Play a key role in ensuring smooth service delivery and client satisfaction.
- Qualifications: Experience in service coordination within a lift company is essential.
- Other info: Fast-paced environment with a focus on customer service and teamwork.
The predicted salary is between 28000 - 42000 £ per year.
We’re working with a well-established lift services company based in Lanarkshire who are looking to appoint an experienced Senior Service Coordinator to support and manage their PPM and reactive maintenance operations. This role would suit someone who has previously worked in a service coordination or service administration role within a lift company, particularly with experience supporting lift engineers and managing planned and reactive works.
As Senior Service Coordinator, you will play a key role in ensuring the smooth delivery of lift maintenance services, supporting engineers and clients across a busy portfolio. Key responsibilities include:
- Coordinating PPM and reactive lift maintenance works
- Scheduling lift engineers and managing daily workloads
- Acting as a main point of contact for clients and engineers
- Logging and prioritising reactive call-outs and breakdowns
- Ensuring service visits are completed within agreed timescales
- Updating job records, systems and compliance documentation
- Supporting service delivery and performance reporting
- Escalating issues and supporting resolution where required
About You:
- Previous experience in a service coordination role within a lift company (essential)
- Strong understanding of PPM and reactive lift maintenance
- Confident working in a fast-paced, customer-focused environment
- Highly organised with excellent communication skills
- Comfortable liaising with engineers, clients and internal teams
- Proficient with service management systems and Microsoft Office
What’s on Offer:
- Salary up to £35,000 depending on experience
- Stable, permanent role with a respected lift services provider
- Supportive team environment
- Opportunity to play a key role in service delivery operations
If you’re an experienced lift service coordinator looking for your next step in Lanarkshire, we’d love to hear from you.
Senior Service Coordinator in Uddingston employer: FM Search & Select Ltd
Contact Detail:
FM Search & Select Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Coordinator in Uddingston
✨Tip Number 1
Network like a pro! Reach out to your connections in the lift services industry and let them know you're on the lookout for a Senior Service Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of PPM and reactive maintenance. Be ready to share specific examples from your past experience that showcase your skills in coordinating service operations and managing workloads effectively.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team. Plus, it’s a great chance to reiterate why you’re the perfect fit for their Senior Service Coordinator position.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We make it easy for you to showcase your experience and skills directly to employers looking for someone just like you. So, don’t hesitate – get your application in!
We think you need these skills to ace Senior Service Coordinator in Uddingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service coordination, especially within the lift industry. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Service Coordinator role. Share specific examples of how you've successfully managed PPM and reactive maintenance works in the past.
Show Off Your Communication Skills: Since this role involves liaising with engineers and clients, make sure your written application reflects your strong communication skills. Keep your language clear and professional, but let your personality shine through too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at FM Search & Select Ltd
✨Know Your Lift Services
Make sure you brush up on your knowledge of lift maintenance and service coordination. Understand the key responsibilities of the role, especially around PPM and reactive works. This will help you answer questions confidently and show that you're the right fit for the job.
✨Showcase Your Organisational Skills
As a Senior Service Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experience where you've successfully managed workloads or coordinated schedules. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Clearly
Since you'll be liaising with engineers and clients, practice clear and concise communication. Think about how you can convey complex information simply. During the interview, make sure to listen actively and respond thoughtfully to show your engagement.
✨Familiarise Yourself with Service Management Systems
If you have experience with specific service management systems, be ready to discuss them. If not, do a bit of research on common tools used in the industry. Showing that you're tech-savvy and willing to learn can set you apart from other candidates.
