Helpdesk Planner in Uddingston

Helpdesk Planner in Uddingston

Uddingston Full-Time 29000 - 29000 £ / year (est.) No working from home possible
FM Search & Select Ltd

At a Glance

  • Tasks: Coordinate maintenance activities and schedule engineers for a busy operations team.
  • Company: Join a growing organisation in Uddingston with a supportive team culture.
  • Benefits: Competitive salary, generous holiday, pension scheme, and ongoing training.
  • Other info: Great career progression opportunities in a fast-paced environment.
  • Why this job: Be part of a dynamic team making a real impact in property maintenance.
  • Qualifications: Experience in planning or scheduling roles and strong organisational skills.

The predicted salary is between 29000 - 29000 £ per year.

An excellent opportunity has arisen for an organised and proactive Maintenance Planner to join a busy and growing maintenance team based in Uddingston. This role is ideal for someone with experience scheduling engineers, coordinating maintenance works, and managing workloads within a fast-paced operational environment.

The Role

You will be responsible for coordinating maintenance activities, ensuring engineers are effectively scheduled, and helping to deliver a high level of service to customers across a varied property portfolio. Working closely with engineers, subcontractors, suppliers, and clients, you will play a key role in ensuring jobs are completed efficiently and within agreed timescales.

Responsibilities

  • Scheduling and coordinating engineers' workloads
  • Managing reactive and planned maintenance jobs
  • Raising and allocating work orders through internal systems
  • Liaising with customers, engineers, and subcontractors regarding job progress
  • Monitoring job completion and ensuring service level agreements are met
  • Updating maintenance systems and maintaining accurate records
  • Ordering materials and coordinating supplier deliveries when required
  • Producing reports and supporting operational performance targets
  • Assisting with the continuous improvement of planning and scheduling processes

About You

To be successful in this role, you will have:

  • Previous experience in a Planner, Scheduler, Coordinator, Helpdesk, or Resource Planning role
  • Experience working within Facilities Management, Property Maintenance, Housing, Construction, Utilities, or Engineering environments
  • Strong organisational and time management skills
  • Excellent communication and customer service abilities
  • Ability to manage multiple priorities within a busy environment
  • Good IT skills and experience using scheduling or job management systems

Desirable Experience

  • Scheduling mobile engineers or field-based operatives
  • Experience within repairs and maintenance environments
  • Knowledge of compliance or planned maintenance programmes
  • Experience using CAFM or job management software

Package

  • Salary £28,000 – £29,500
  • Generous Holiday Entitlement
  • Pension Scheme
  • Ongoing Training & Development
  • Long-Term Career Progression
  • Supportive Team Environment

This is a fantastic opportunity to join a growing organisation offering stability, development, and the chance to play a key role within a busy operations team. Apply now or contact us for a confidential discussion.

Helpdesk Planner in Uddingston employer: FM Search & Select Ltd

Join a dynamic and supportive team in Uddingston as a Maintenance Planner, where your organisational skills will be valued in a fast-paced environment. With a competitive salary, generous holiday entitlement, and ongoing training opportunities, this role offers not just a job but a pathway for long-term career progression within a growing organisation. Experience a collaborative work culture that prioritises employee development and ensures you play a vital role in delivering exceptional service to our clients.

FM Search & Select Ltd

Contact Details:

FM Search & Select Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Helpdesk Planner in Uddingston

Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and role. Understand their values and how your experience aligns with what they need. This will help you stand out and show that you're genuinely interested in the position.

Tip Number 3

Practice makes perfect! Do mock interviews with friends or family to get comfortable answering common questions. The more you practice, the more confident you'll feel when it’s time to shine.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Helpdesk Planner in Uddingston

Scheduling
Coordination
Workload Management
Customer Service
Communication Skills
Organisational Skills
Time Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in scheduling and coordinating maintenance works. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Maintenance Planner role. Share specific examples of how you've managed workloads and improved processes in previous jobs.

Show Off Your Organisational Skills:Since this role requires strong organisational abilities, make sure to mention any tools or systems you’ve used to manage tasks effectively. We love seeing how you keep everything running smoothly!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at FM Search & Select Ltd

Know Your Stuff

Make sure you brush up on your knowledge of scheduling and coordinating maintenance activities. Familiarise yourself with common job management systems and be ready to discuss how you've used them in previous roles.

Show Off Your Organisational Skills

Prepare examples that showcase your strong organisational and time management skills. Think of specific situations where you successfully managed multiple priorities and how you ensured everything ran smoothly.

Communicate Like a Pro

Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Be ready to discuss how you’ve effectively communicated with engineers, subcontractors, and customers in the past.

Ask Smart Questions

Prepare insightful questions about the company’s maintenance processes and team dynamics. This shows your genuine interest in the role and helps you understand how you can contribute to their success.