Regional Soft Services Manager

Regional Soft Services Manager

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
FM Search & Select Ltd

At a Glance

  • Tasks: Manage cleaning operations and lead teams across the East of Scotland.
  • Company: Join a dynamic company offering flexible working and a supportive culture.
  • Benefits: Enjoy a competitive salary, company vehicle, and career development opportunities.
  • Other info: Mobile role with flexible hours and opportunities for growth.
  • Why this job: Make a real impact by ensuring high standards in commercial cleaning services.
  • Qualifications: Experience in managing cleaning contracts and strong communication skills required.

The predicted salary is between 30000 - 40000 £ per year.

Regional Soft Services Manager

East of Scotland | Mobile Role | Company Vehicle | Flexible Working

FMSS Recruitment are recruiting for an experienced Regional Soft Services Manager to oversee a portfolio of commercial cleaning contracts across the East of Scotland.

This is a mobile role requiring regular travel between client sites. The successful candidate will be responsible for leading cleaning teams, maintaining strong client relationships and ensuring consistently high standards of service delivery.

The Role

You will manage the day‑to‑day delivery of multiple cleaning contracts, acting as the main point of contact for clients and supporting site‑based teams across the region.

Key Responsibilities

  • Manage cleaning operations across multiple commercial sites.
  • Lead, support and develop cleaning teams.
  • Carry out site audits and quality inspections.
  • Attend client meetings and maintain strong working relationships.
  • Recruit, onboard and train new employees.
  • Manage staff performance, attendance, rotas and day‑to‑day HR matters.
  • Ensure contracts achieve agreed KPIs and service standards.
  • Maintain compliance with Health & Safety and company procedures.
  • Produce reports, action plans and service updates.
  • Identify opportunities to improve operational performance.

About You

  • Previous experience managing commercial cleaning or soft services contracts.
  • Experience leading teams across multiple locations.
  • Strong client‑facing and communication skills.
  • Experience with audits, onboarding and staff training.
  • Good IT and reporting skills.
  • A flexible and hands‑on approach.
  • A full UK Driving Licence.

What's on Offer?

  • Competitive salary.
  • Company vehicle.
  • Mobile role covering the East of Scotland.
  • Flexible working hours.
  • Permanent, full-time position.
  • Training and career development opportunities.

If you are an experienced Cleaning or Soft Services Manager looking for your next opportunity, we would be pleased to hear from you.

#J-18808-Ljbffr

Regional Soft Services Manager employer: FM Search & Select Ltd

Join a leading Facilities Management provider in Sheffield, where you will enjoy a supportive work culture that prioritises employee growth and development. With competitive salaries, a company van, and excellent benefits including ongoing training and career progression opportunities, this role as a Maintenance Electrician offers not just a job, but a meaningful career path in a stable environment.

FM Search & Select Ltd

Contact Details:

FM Search & Select Ltd Recruitment Team

We think you need these skills to ace Regional Soft Services Manager

Team Leadership
Client Relationship Management
Quality Auditing
Staff Recruitment and Onboarding
Training and Development
Performance Management
Health & Safety Compliance