At a Glance
- Tasks: Lead venue operations and manage cleaning services for a high-profile project.
- Company: Join a leading national soft services provider in a dynamic live environment.
- Benefits: Competitive salary, completion bonus, and flexible working hours.
- Why this job: Be at the forefront of live events and make a real impact on service delivery.
- Qualifications: Experience in operations or venue management and strong leadership skills.
- Other info: Exciting opportunity with potential for growth in a fast-paced setting.
The predicted salary is between 22800 - 42000 £ per year.
We are representing a leading national soft services provider seeking an experienced Venue Operations Manager for a high-profile, fixed-term project within a major live venue environment. This role requires a confident, hands-on operational leader who can manage large teams, respond quickly to change, and maintain exceptional service standards in a fast-paced setting.
The Role
- You will have full responsibility for service delivery within a designated venue, overseeing cleaning operations and leading on-site management teams.
- Acting as the senior on-site contact, you will liaise closely with stakeholders and internal teams to ensure safe, compliant, and high-quality delivery throughout the project lifecycle.
Key Responsibilities
- End-to-end operational management of venue-based cleaning services
- Leadership of supervisors, administrators, and large operational workforces
- Workforce planning, rotas, overtime, and short-notice staffing changes
- Oversight of pre-event, live, and post-event cleaning activity
- Performance monitoring through audits, inspections, and reporting
- Primary operational point of contact for venue stakeholders
- Health & safety compliance and training oversight
- Close collaboration with HR and Payroll to support recruitment and onboarding
- Rapid issue resolution in a live, high-pressure environment
Candidate Profile
- Proven experience in operations, venue, or cleaning management
- Background in live environments such as venues, events, stadia, transport hubs, or similar
- Strong leadership capability with experience managing large teams
- Highly organised, decisive, and calm under pressure
- Professional communicator with a solutions-focused mindset
- Confident using Microsoft Office and operational systems
- Full UK driving licence - essential
Package & Details
- Contract: Fixed-term project role (Feb - Aug 2026 approx.)
- Salary: £38,000 pro rata + completion bonus
- Hours: Full-time with flexibility (evenings/weekends during peak periods)
- Location: Glasgow area (office-based initially, venue-based during delivery)
Please submit your CV and we will be in touch for a confidential chat.
Venue Operations Manager in Glasgow employer: FM Search & Select Ltd
Contact Detail:
FM Search & Select Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Operations Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the venue and events industry. Attend local events or join online groups where you can meet people who might know about opportunities. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they operate in live environments. This will help you tailor your responses and show that you’re genuinely interested in the role.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've managed large teams and handled high-pressure situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Venue Operations Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations and venue management. We want to see how your skills match the role, so don’t be shy about showcasing your leadership capabilities and any relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Venue Operations Manager role. Share specific examples of how you've successfully managed teams and handled high-pressure situations in the past.
Showcase Your Communication Skills: As a Venue Operations Manager, you'll need to liaise with various stakeholders. Make sure your application reflects your professional communication style. We love clear, concise, and engaging writing that shows you can connect with people effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at FM Search & Select Ltd
✨Know Your Venue Inside Out
Before the interview, make sure you research the venue you'll be managing. Understand its layout, past events, and any unique challenges it faces. This will show your potential employer that you're proactive and genuinely interested in the role.
✨Demonstrate Leadership Skills
Be prepared to discuss your experience in leading large teams. Share specific examples of how you've managed staff in high-pressure situations, resolved conflicts, or improved service delivery. This will highlight your capability as a hands-on operational leader.
✨Showcase Your Problem-Solving Mindset
In a live environment, things can change rapidly. Be ready to talk about times when you've had to think on your feet and resolve issues quickly. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Communicate Clearly and Confidently
As the primary point of contact for stakeholders, strong communication is key. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your delivery and ensure you come across as professional and solutions-focused.