At a Glance
- Tasks: Build strong customer relationships and manage enquiries in a dynamic environment.
- Company: Join a well-established business in the commercial catering sector.
- Benefits: Earn up to £30,000 with training and career progression opportunities.
- Other info: Full-time, permanent role based in Edinburgh or Fife.
- Why this job: Kickstart your career in Account Management and make a real impact.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
- Trainee Account Manager
- 📍 Edinburgh or Fife 💷 Up to £30,000 DOE 📄 Full-Time | Permanent
We’re recruiting for a Trainee Account Manager to join a well-established and growing business within the commercial catering sector.
This is a great opportunity for someone from a customer service, sales, account coordination or client-facing background who is ready to take the next step into Account Management.
You don’t need to already be an Account Manager – we’re looking for someone confident, organised, commercially minded and great with customers who wants to learn and develop.
The Role
- Build and maintain strong relationships with a portfolio of customers.
- Act as a key point of contact for customer enquiries and ongoing requirements.
- Prepare and follow up quotations, proposals and customer communications.
- Coordinate with internal teams to ensure projects, services and customer requests are delivered on time.
- Handle customer queries and resolve issues professionally.
- Identify opportunities to grow and develop existing accounts.
- Support renewals, pricing reviews, upselling and cross-selling.
- Maintain accurate customer records, activity notes and pipeline information.
- Work closely with sales, operations, finance, procurement and service teams.
- Ensure customer actions and commitments are followed through from start to finish.
- What We’re Looking For
- Strong communication and relationship-building skills.
- Confident and professional when dealing with customers.
- Excellent organisation and ability to manage multiple priorities.
- Good commercial awareness and an interest in developing this further.
- Proactive approach to problem solving.
- Strong attention to detail.
- Comfortable using Microsoft Office and learning CRM/business systems.
- Ability to work independently and as part of a wider team.
Previous experience within customer service, sales, account coordination, hospitality, commercial catering, facilities, equipment, construction or another B2B environment would be beneficial.
What’s on Offer?
✅ Salary up to £30,000 DOE ✅ Based in Edinburgh or Fife ✅ Full-time, permanent position ✅ Training and ongoing development ✅ Genuine opportunity to progress within Account Management ✅ Join an established and growing business
If you’re great with customers, commercially minded and looking for an opportunity to develop into an Account Manager, we’d love to hear from you
Trainee Account Manager in Edinburgh employer: FM Search & Select Ltd
Join a leading Facilities Management provider in Sheffield, where you will enjoy a supportive work culture that prioritises employee growth and development. With competitive salaries, a company van, and excellent benefits including ongoing training and career progression opportunities, this role as a Maintenance Electrician offers not just a job, but a meaningful career path in a stable environment.
Contact Details:
FM Search & Select Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Account Manager in Edinburgh
✨Get the Inside Scoop
Tap into your uni's career services – they often have connections with local businesses looking for trainees in sales and business development. Attend any relevant workshops or seminars; you might just bump into your future boss from FM Search & Select Ltd!
✨Network, Network, Network!
Join sales and business development groups on platforms like LinkedIn and Facebook. Don’t just lurk, engage! Comment on posts, ask questions, and build relationships with others in the industry – it’s a goldmine for opportunities that might not be listed on job boards.
✨Show Off Your Skills
Consider creating a personal website or a simple LinkedIn portfolio where you can showcase any sales-related projects or experiences. Include case studies from your coursework, part-time jobs, or even mock sales pitches to make yourself stand out when you apply to FM Search & Select Ltd.
✨Attend Industry Events
Keep an eye out for local career fairs or networking events specifically aimed at the sales and business development sector. These are perfect for making direct connections; you can show your enthusiasm face-to-face. Plus, you never know – you might meet someone hiring at FM Search & Select Ltd!
We think you need these skills to ace Trainee Account Manager in Edinburgh
Some tips for your application 🫡
Showcase Your Communication Skills:In sales and business development, communication is key. Make sure your CV or cover letter highlights your ability to engage and persuade—think about experiences where you've successfully connected with others, whether it was in school projects or previous roles. We want to see how you can effectively convey your ideas!
Demonstrate Your Passion for Sales:When applying for a trainee role, it’s important to show your enthusiasm for the field. Share any relevant coursework, workshops, or experiences that sparked your interest in sales. We love to see candidates who are keen to learn and grow, so don’t hold back on expressing your passion for the industry!
Tailor Your Application for FM Search & Select Ltd:Each company has its own style and values. Take some time to research FM Search & Select Ltd and tweak your CV and cover letter accordingly. Mention aspects of their business that resonate with you, and highlight how your goals align with theirs. It shows you’ve done your homework and genuinely want to be part of their team!
Keep It Concise and Engaging:As a trainee, we know you’re just starting out, so keep your application clear and to the point. Avoid jargon and lengthy paragraphs; instead, opt for bullet points or short sentences that get your message across quickly. A well-structured application helps us capture your potential without getting lost in the details!
How to prepare for a job interview at FM Search & Select Ltd
✨Know Your Sales Fundamentals
Brush up on your understanding of basic sales concepts and methodologies. Be ready to discuss how you would approach a sales pitch or identify customer needs. They might ask you to role-play a sales scenario, so practice articulating your thoughts clearly.
✨Show Your Drive with Examples
As a trainee, showcasing your enthusiasm is key! Share examples from your experiences, whether in school projects or part-time jobs, where you've demonstrated initiative, teamwork, or a passion for sales. This will help the interviewer see your motivation beyond just skills.
✨Be Prepared for Behavioural Questions
Expect questions focused on your behaviour in past situations. Prepare stories that highlight your problem-solving abilities or how you dealt with challenges. The STAR (Situation, Task, Action, Result) method can help you structure your answers effectively.
✨Research Current Trends in Sales
Stay updated on the latest trends in sales and digital marketing. Having knowledge about current tools or software used in the industry, like CRM systems or lead generation tactics, might impress the interviewers at FM Search & Select Ltd and show your commitment to learning the trade.
