At a Glance
- Tasks: Provide essential admin support to engineers and customers in a fast-paced environment.
- Company: Growing Facilities Management business in North Glasgow with a supportive team.
- Benefits: Competitive salary up to £32,000, full-time hours, and permanent position.
- Other info: Great opportunity for career growth in a busy office setting.
- Why this job: Join a dynamic team and enhance your problem-solving and customer service skills.
- Qualifications: Experience in administration and strong communication skills are essential.
The predicted salary is between 33000 - 33000 £ per year.
We are currently recruiting for an experienced Business Support / Helpdesk Administrator to join a growing Facilities Management business based in North Glasgow. This is a fantastic opportunity to become part of a busy and supportive office team, providing essential administrative and operational support to engineers, subcontractors and customers across a range of Facilities Management contracts. If you thrive in a fast-paced environment, enjoy problem solving and pride yourself on delivering excellent customer service, we would love to hear from you.
The Role
Working within the Business Support team, you will play a key role in ensuring the smooth day-to-day running of the service desk, coordinating engineers, responding to customer enquiries and supporting the wider operational team.
Key Responsibilities
- Respond to customer, engineer and subcontractor enquiries via telephone and email.
- Schedule engineers and subcontractors for planned and reactive maintenance works.
- Raise purchase orders for materials and subcontractor services.
- Issue work orders to mobile engineers using the company’s CAFM/job management system.
- Assist with the planning of upcoming maintenance works.
- Prepare quotations and maintenance agreements.
Contact Details:
FM Search & Select Ltd Recruitment Team
