At a Glance
- Tasks: Lead a team to deliver exceptional service and maintain quality standards.
- Company: Franco Manca, a pioneer in sourdough pizza with a community-focused culture.
- Benefits: Free pizzas, personalised training, 28 days holiday, and career growth opportunities.
- Other info: Flexible hours and opportunities across the UK for career advancement.
- Why this job: Join a passionate team and create memorable experiences for pizza lovers.
- Qualifications: Experience in hospitality, strong leadership, and excellent communication skills.
The predicted salary is between 24000 - 30000 £ per year.
About Us
At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand‑stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza‑making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.
What You’ll Do
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day‑to‑day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record‑keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You’ll Bring to the Role
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast‑paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands‑on approach to problem‑solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca’s values and delivering top‑quality service.
What You’ll Get
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- Employee Assistance Programme with the Burnt Chef
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek restaurants
- Employee referral scheme – earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of sourdough pizza!
FM Supervisor employer: FM Richmond
Franco Manca is an exceptional employer that values its team members as much as its delicious sourdough pizzas. With a strong focus on personal growth through tailored training programmes and opportunities for career advancement across the UK, employees enjoy a vibrant work culture that prioritises community and collaboration. Additionally, generous benefits such as free meals, a supportive Employee Assistance Programme, and annual social events make working at Franco Manca not just a job, but a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land FM Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Franco Manca's social media and website. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested in being part of their pizza-loving family.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or solved a problem in a fast-paced environment. Be ready to share these experiences during your interview to demonstrate your skills and passion for creating memorable customer experiences.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows respect for the role and the company. Plus, it helps you feel more confident when you're chatting about your love for great Italian food!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that FM Supervisor position!
We think you need these skills to ace FM Supervisor
Some tips for your application 🫡
Show Your Passion for Pizza:When you're writing your application, let your love for Italian food shine through! Share why you’re excited about the opportunity to work with us at Franco Manca and how you can contribute to our mission of creating memorable customer experiences.
Highlight Your Leadership Skills:As a Supervisor, we want to see your leadership style! Use your application to showcase examples of how you've motivated and inspired your team in previous roles. This will help us understand how you can lead by example in our restaurant.
Be Specific About Your Experience:Don’t just list your past jobs; tell us what you did in those roles that makes you a great fit for this position. Mention any relevant experience in hospitality or fast-paced environments, and how you’ve handled challenges like stock management or customer feedback.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our Franco Manca family!
How to prepare for a job interview at FM Richmond
✨Know Your Pizza
Brush up on your knowledge of sourdough pizza and the ingredients used at Franco Manca. Being able to discuss the menu and share your passion for Italian food will show that you’re genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you successfully led a team or resolved conflicts. Highlight how you motivated your team to deliver exceptional service, as this is key for the FM Supervisor role.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you had to tackle challenges in a fast-paced environment. Be ready to discuss how you handled customer feedback or operational issues, showcasing your proactive approach.
✨Emphasise Teamwork and Communication
Since this role involves working closely with others, be prepared to talk about how you foster a positive team environment. Share instances where your communication skills helped improve service or team dynamics.
