At a Glance
- Tasks: Lead a team to deliver exceptional service and ensure smooth restaurant operations.
- Company: Franco Manca, a pioneer in sourdough pizza with a focus on quality and community.
- Benefits: Free pizzas, personalised training, 28 days holiday, and career growth opportunities.
- Other info: Flexible hours and opportunities across the UK for career advancement.
- Why this job: Join a passionate team and create memorable experiences for pizza lovers.
- Qualifications: Experience in a supervisory role and a love for Italian food.
The predicted salary is between 25000 - 30000 £ per year.
About Us: At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand‑stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza‑making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.
What You’ll Do:
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day‑to‑day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record‑keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You’ll Bring to the Role:
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast‑paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands‑on approach to problem‑solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca’s values and delivering top‑quality service.
What You’ll Get:
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- Employee Assistance Programme with the Burnt Chef
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek restaurants
- Employee referral scheme – earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of sourdough pizza!
FM Supervisor employer: FM Edinburgh
Franco Manca is an exceptional employer that fosters a vibrant work culture centred around passion for authentic Italian cuisine and community. With a commitment to employee growth through tailored training programmes and opportunities across the UK, we ensure our team members feel valued and supported. Enjoy generous benefits like free meals, a pension scheme, and annual social events, all while being part of a movement that celebrates quality and tradition in every pizza we serve.
StudySmarter Expert Advice🤫
We think this is how you could land FM Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Franco Manca’s vibe. Check out their social media and website to see what they’re all about. This will help you connect with them during your chat and show that you’re genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your past experiences align with the role of FM Supervisor. The more comfortable you are, the better you’ll come across!
✨Tip Number 3
Show off your passion for pizza! When discussing your love for Italian food and customer service, let your enthusiasm shine through. Share personal stories that highlight your experience and commitment to creating memorable dining experiences.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the opportunity at Franco Manca!
We think you need these skills to ace FM Supervisor
Some tips for your application 🫡
Show Your Passion for Pizza:When writing your application, let your love for Italian food shine through! Share why you’re excited about the opportunity to work with us at Franco Manca and how you can contribute to our mission of creating memorable customer experiences.
Highlight Your Leadership Skills:As a potential Supervisor, we want to see your leadership style. Use your application to showcase examples of how you've motivated and inspired your team in previous roles. This will help us understand how you can lead by example in our restaurant.
Be Specific About Your Experience:Don’t just list your past jobs; tell us what you did in those roles! Focus on your experience in hospitality or fast-paced environments, and mention any specific achievements that demonstrate your ability to maintain quality standards and handle customer feedback.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our Franco Manca family!
How to prepare for a job interview at FM Edinburgh
✨Know Your Pizza
Make sure you brush up on your knowledge of sourdough pizza and the ingredients used at Franco Manca. Being able to discuss the menu and share your passion for Italian food will show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you've successfully led a team or resolved conflicts. Highlight how you motivated your team to deliver exceptional service, as this is key for the FM Supervisor position.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you had to tackle challenges in a fast-paced environment. Be ready to discuss how you handled customer feedback or staffing issues, showcasing your proactive approach to problem-solving.
✨Emphasise Teamwork and Communication
Franco Manca values a welcoming atmosphere, so be prepared to talk about how you foster teamwork and maintain open communication within your team. Share examples of how you’ve built strong relationships with colleagues and customers alike.
