At a Glance
- Tasks: Lead a team to deliver exceptional service and maintain quality standards.
- Company: Franco Manca, a pioneer in sourdough pizza with a community-focused culture.
- Benefits: Free pizzas, personalised training, 28 days holiday, and career growth opportunities.
- Other info: Flexible hours and opportunities across the UK for career advancement.
- Why this job: Join a passionate team and create memorable experiences for pizza lovers.
- Qualifications: Experience in hospitality, strong leadership, and excellent communication skills.
The predicted salary is between 24000 - 30000 £ per year.
About Us
At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand‑stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza‑making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.
What You’ll Do
- Lead by example, delivering exceptional service to every guest.
- Support the Restaurant Manager in day‑to‑day operations, ensuring smooth and efficient service.
- Motivate and coach the team to achieve high performance and maintain our quality standards.
- Monitor stock levels, handle deliveries, and ensure accurate record‑keeping.
- Assist in managing rotas, ensuring adequate staffing levels for peak times.
- Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
- Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You’ll Bring to the Role
- You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast‑paced restaurant setting.
- Have a passion for great Italian food and creating memorable customer experiences.
- Strong leadership skills, with the ability to motivate and inspire your team.
- Excellent communication and interpersonal skills.
- A proactive, hands‑on approach to problem‑solving and multitasking.
- Flexibility to work evenings, weekends, and holidays as required.
- A commitment to upholding Franco Manca’s values and delivering top‑quality service.
What You’ll Get
- A generous share of Tronc
- A personalised training programme to get you up to speed
- Free yummy pizzas and soft drinks on every shift
- Free sourdough bread to cook at home
- Ongoing personal growth and development with our Franco Academy
- 28 days holiday
- Employee Assistance Programme with the Burnt Chef
- A pension scheme to set you up for the future
- Annual social events
- Staff discount when dining in any Franco Manca, The Real Greek restaurants
- Employee referral scheme – earn from the great people you know
- Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of sourdough pizza!
FM Supervisor employer: FM Earls Court
Franco Manca is an exceptional employer that values its team members as much as its delicious sourdough pizzas. With a strong focus on personal growth through tailored training programmes and opportunities for career advancement across the UK, employees enjoy a vibrant work culture that prioritises community and collaboration. Additionally, generous benefits such as free meals during shifts, a supportive Employee Assistance Programme, and annual social events make working at Franco Manca not just a job, but a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land FM Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Franco Manca's values and mission. This way, you can show how your passion for great Italian food aligns with their commitment to quality and community.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past roles where you motivated a team or resolved a customer issue. Being able to share these stories will demonstrate your hands-on approach and problem-solving abilities.
✨Tip Number 3
Be ready to discuss your flexibility! Since the role requires working evenings and weekends, be prepared to talk about your availability and how you manage your time effectively in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Franco Manca family!
We think you need these skills to ace FM Supervisor
Some tips for your application 🫡
Show Your Passion for Pizza:When writing your application, let your love for Italian food shine through! Share why you’re excited about the opportunity to work with Franco Manca and how you can contribute to our mission of creating memorable customer experiences.
Highlight Your Leadership Skills:As a Supervisor, you'll need to motivate and inspire your team. Make sure to include examples from your previous roles where you've successfully led a team or improved service standards. We want to see how you can bring out the best in others!
Be Specific About Your Experience:Don’t just list your past jobs; tell us what you did in those roles that makes you a great fit for this position. Mention any relevant experience in hospitality or fast-paced environments, and how you handled challenges like stock management or customer feedback.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at FM Earls Court
✨Know Your Pizza
Familiarise yourself with Franco Manca's menu and the story behind their sourdough pizza. Being able to discuss the ingredients and the passion that goes into each pizza will show your genuine interest in the brand and its values.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you successfully led a team or resolved conflicts. Highlight how you motivated your team to deliver exceptional service, as this aligns perfectly with what they’re looking for in a Supervisor.
✨Emphasise Customer Experience
Think of specific instances where you went above and beyond to ensure customer satisfaction. Discuss how you handled feedback and resolved issues, as this demonstrates your commitment to creating memorable experiences for guests.
✨Be Ready for Scenario Questions
Anticipate questions about managing stock levels, handling deliveries, and maintaining health and safety standards. Prepare to discuss how you would approach these tasks in a fast-paced environment, showcasing your proactive problem-solving skills.
