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For Companies At a Glance
- Tasks: Enhance customer relations and manage delivery updates in a fast-paced environment.
- Company: Well-established transportation solutions company in Sevenoaks.
- Benefits: Professional development, holiday allowances, and health support.
- Why this job: Join a thriving team and make a real difference in customer service.
- Qualifications: Excellent communication skills and ability to handle high volume inquiries.
- Other info: Full-time role, Monday to Friday from 7:30 to 16:00.
The predicted salary is between 30000 - 42000 £ per year.
A well-established transportation solutions company in Sevenoaks is seeking a Customer Service Advisor to enhance customer relations and manage delivery updates. This full-time role requires excellent communication skills and the ability to handle a high volume of inquiries.
The successful candidate will enjoy a range of benefits, including professional development, holiday allowances, and health support. The role operates Monday to Friday from 7:30 to 16:00, contributing to a thriving team in a fast-paced environment.
Proactive Customer Service & Delivery Support in Sevenoaks employer: FM Conway
Contact Detail:
FM Conway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Proactive Customer Service & Delivery Support in Sevenoaks
✨Tip Number 1
Network like a pro! Reach out to people in the transportation industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle tricky situations or high volumes of inquiries. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise. Use examples from your past experiences to demonstrate how you’ve successfully managed customer relations and delivery updates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Proactive Customer Service & Delivery Support in Sevenoaks
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you can enhance customer relations, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can manage delivery updates effectively. Keep it friendly and professional, just like us!
Showcase Your Problem-Solving Skills: In a fast-paced environment, being proactive is key. Share examples in your application of how you've handled high volumes of inquiries or resolved customer issues quickly and efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at FM Conway
✨Know the Company Inside Out
Before your interview, take some time to research the transportation solutions company. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, excellent communication is key. Prepare examples from your past experiences where you successfully handled inquiries or resolved issues. Practising clear and concise responses will demonstrate your ability to thrive in a fast-paced environment.
✨Prepare for High-Volume Scenarios
Since the role involves managing a high volume of inquiries, think about how you would prioritise tasks and manage stress. Be ready to discuss strategies you've used in the past to stay organised and efficient under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, professional development opportunities, or how success is measured in the role. This shows that you’re proactive and genuinely interested in contributing to the team.
