Incident Response Unit - HGV in London

FM Conway is currently recruiting for an Incident Response Unit - HGV to join our dynamic Transport for London division. This is a full-time, permanent position based at our Beddington Lane office in Croydon, South London. This role involves both reactive and planned highway maintenance to support the safe and efficient operation of London's road network as part of the Transport for London Highway Maintenance and Projects Framework.

Responsibilities

• Carrying out a wide range of on-site maintenance tasks, including reinstating paving slabs, repairing asphalt surfaces, installing or replacing kerbstones, and fixing damaged signs, bollards, guardrails, and other street assets.
• Meeting productivity targets and quality benchmarks in line with FM Conway and TfL expectations.
• Contributing to a culture of safety by identifying hazards, reporting near misses, and promoting best practice.
• Organising and transporting the necessary tools, equipment, and materials to and from the worksite.
• Carrying out all works with care and with attention to health and safety, using the appropriate tools and safeguards.
• Logging completed works, defect status, materials used, and site photos using digital systems.

Qualifications and experience

• Experience as an Incident Response Unit - HGV with a strong background in reactive works, including masonry, asphalting, and winter maintenance.
• Ideal candidates will hold an NRSWA Operative qualification and a valid CSCS card, demonstrating competency in safe and compliant site practices.
• HGV Class 2 licence is essential, as the role involves operating company vehicles to support a range of highway maintenance activities.
• Ability to work efficiently, maintain high standards of workmanship, and operate effectively within a fast-paced maintenance environment.

Benefits

• Career and professional development opportunities.
• 23 days holiday plus bank holidays, company pension, life assurance.
• Internal and external training opportunities and access to shopping discounts through the Rewarding Great People platform.
• Range of health and well-being benefits including 24-hour advice lines and access to in-house mental health support.
• Free access to on-site gym at the Beddington Lane office.

About FM Conway and our TfL contract

FM Conway is a business with over 60 years of experience in creating sustainable and innovative transportation solutions. We pride ourselves on our core values of Care, Innovation, Integrity and Excellence, and we prioritise our people and culture. We have a longstanding relationship with TfL and support TfL in maintaining a safe and functional highway network while minimising disruption to road users and communities across the capital. We are committed to carbon reduction through initiatives such as low carbon sites, electric plant and vehicles, electric cargo bikes and low carbon asphalt solutions.

So, if you would like to join our family as our Incident Response Unit - HGV, please click 'apply' today.

Application and closing date

Closing Date: 22/02/2026

FM Conway is an award-winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life. We are an EDI-focused employer and welcome applications from all backgrounds.

At our heart we are a business that recognises and embraces individuality, so if you are excited about this role but you are unsure if you meet all of the criteria, we encourage you to apply anyway as you may still be the right candidate for this or another role we are recruiting for.

We believe in people, not algorithms. That's why every application is personally reviewed by a member of our Recruitment Team – never by AI.

We look forward to receiving your application!