At a Glance
- Tasks: Provide essential admin support and manage key business processes.
- Company: Join FM Conway, a collaborative company based in Sevenoaks.
- Benefits: Enjoy a supportive work environment with opportunities for growth.
- Other info: Great chance to develop your skills in a dynamic setting.
- Why this job: Be part of a team that helps deliver outstanding services to customers.
- Qualifications: Organised, customer-focused, and proficient in administrative tasks.
The predicted salary is between 30000 - 40000 £ per year.
FM Conway is currently recruiting for a professional, organised, and customer-focused Business Support Administrator to join our Central Services division based at our head office in Sevenoaks, Kent. This is a fantastic opportunity to become part of a collaborative shared service team that provides essential administrative support across the business, helping our operational teams focus on delivering outstanding services to our customers.
As our Business Support Administrator, you will play a key role in delivering efficient, accurate, and professional support across a variety of business-critical processes. The duties of the Business Support Administrator will include:
- Processing Electronic Timesheet System (ETS) data for employees and subcontractors, ensuring information is entered accurately and within agreed service levels.
- Managing subcontractor onboarding and offboarding processes through Oracle, including conducting and verifying Right to Work checks and maintaining accurate records.
- Supporting the management and coordination of the company's Pre-Qualification Questionnaire (PQQ) process, ensuring submissions are completed accurately and on time.
- Managing and responding to shared inboxes, prioritising requests and providing excellent customer service to internal and external stakeholders.
- Reconciling annual leave records across Oracle HR, ETS.
Business Support Administrator in Kent employer: FM Conway
FM Conway is an excellent employer that fosters a collaborative and supportive work culture, making it an ideal place for a Business Support Administrator to thrive. Located in the picturesque town of Sevenoaks, Kent, employees benefit from a strong emphasis on professional development and growth opportunities, alongside a commitment to delivering exceptional service to customers. With a focus on teamwork and efficiency, FM Conway ensures that every team member plays a vital role in the company's success while enjoying a rewarding and fulfilling work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Administrator in Kent
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Support Administrator role.
✨Tip Number 2
Prepare for those interviews! Research FM Conway and understand their values and services. We want to show them that you’re not just another candidate, but someone who genuinely cares about contributing to their mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. We can’t stress enough how important it is to articulate your skills and experiences clearly, especially when it comes to managing processes and providing excellent customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. We’re here to support you every step of the way, so let’s get you that job!
We think you need these skills to ace Business Support Administrator in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Support Administrator role. Highlight relevant experience and skills that match the job description, like your organisational skills and customer service experience. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed administrative tasks or supported teams in the past. Let us know what makes you tick!
Be Clear and Concise:When filling out your application, keep it clear and concise. Avoid jargon and get straight to the point. We appreciate straightforward communication, especially since you'll be managing shared inboxes and responding to requests!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at FM Conway!
How to prepare for a job interview at FM Conway
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator. Familiarise yourself with tasks like processing Electronic Timesheet System data and managing subcontractor onboarding. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires a high level of organisation, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised requests and maintained accuracy under pressure, as these are key skills for the position.
✨Emphasise Customer Service Excellence
FM Conway values customer-focused individuals, so be prepared to talk about your approach to providing excellent service. Share specific instances where you went above and beyond to assist internal or external stakeholders, highlighting your ability to manage shared inboxes and respond effectively to requests.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, the tools they use for managing processes like the Pre-Qualification Questionnaire, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
