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For Companies At a Glance
- Tasks: Drive sales growth and nurture customer relationships in a dynamic environment.
- Company: Join FM Conway, a family-run business with over 60 years of experience.
- Benefits: Enjoy 23 days holiday, gym access, and a range of health and well-being perks.
- Why this job: Make an impact in a thriving team committed to innovation and excellence.
- Qualifications: Sales experience in aggregates or construction and a strong customer focus required.
- Other info: We celebrate diversity and encourage all to apply, regardless of qualifications.
The predicted salary is between 28800 - 48000 £ per year.
FM Conway is currently seeking to recruit an experienced Account Manager to join our fast-growing Aggregates and Asphalt Division. As our Account Manager, you will help drive sales revenue growth while nurturing customer relationships for the Aggregates and Asphalt division. This is a full-time position based from our head office in Sevenoaks, Kent.
The duties of the Account Manager role will include:
- Pricing and providing quotations for the collection of asphalt to external customers within agreed commercial parameters
- Proactively developing and growing relationships with an existing portfolio of customers, increasing wallet share and identifying new opportunities
- Seeking out new customers and broadening the customer base at each Conway Collect plant
- Managing an agreed list of customer accounts from initial quotation to invoice payment, working alongside the credit control team ensuring that our credit terms are always adhered to and dealing with any invoice queries in a timely manner
- Working collaboratively and closely with the rest of the commercial team, including other account managers, customer service advisors and supervisors
- Managing and responding to customer enquiries from the general market, not just the assigned customer accounts
- Responding to, managing and resolving any customer complaints or invoice queries promptly
- Reporting of weekly market feedback, won/lost information and monthly sales forecasting
What skills and experience do you need?
To be considered for the Account Manager role you must have previous sales experience ideally from either an aggregates or construction background. You will have a strong customer focus and be commercially aware. This role will involve travel to other FM Conway and customer locations, therefore the successful applicant must be able to drive and possess a full UK driving licence.
What benefits will you receive?
As our Account Manager, we will offer you a range of fantastic benefits including career and professional development, 23 days holiday plus bank holidays, company pension, life assurance, opportunities for internal and external training and access to a wide range of shopping discounts through our Rewarding Great People platform. We will also offer you a range of health and well-being benefits including 24-hour advice lines and support from our mental health first aiders. Based from our Sevenoaks Head Office you will have free access to our on-site gym and subsidised restaurant.
A brief introduction to FM Conway and our Aggregate and Asphalt Division:
FM Conway is a business of families with over 60 years' experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity and Excellence. The heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family. Our Aggregate and Asphalt division manufactures a range of high-quality products that can be adapted to suit the specific needs of our customers. We recycle highways arisings at our unique static crushing, washing and grading plants. The Recycled Asphalt Product (RAP) is used in our local asphalt plants to supply construction sites across London and Southern England. You will be joining a thriving team who are committed to our vision and continued investment in our self-delivery model.
FM Conway is an award-winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life.
Account Manager employer: FM Conway
Contact Detail:
FM Conway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your sales experience and customer relationship skills. Make sure they know you’re the one who can drive revenue growth for their Aggregates and Asphalt division.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like FM Conway, and express your interest in working with them. You never know when an opportunity might arise!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the FM Conway family as their next Account Manager.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your sales experience, especially in aggregates or construction, and showcase how you've nurtured customer relationships in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with FM Conway's values of Care, Innovation, Integrity, and Excellence.
Showcase Your Customer Focus: In your application, emphasise your strong customer focus. Share examples of how you've successfully managed customer accounts and resolved complaints, as this will resonate well with the hiring team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at FM Conway
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your understanding of sales metrics and customer relationship management. Brush up on key figures from your previous roles, like sales growth percentages or customer retention rates, so you can confidently discuss how you've driven revenue in the past.
✨Research FM Conway
Familiarise yourself with FM Conway's values and recent projects, especially within the Aggregates and Asphalt division. This will not only show your genuine interest in the company but also help you align your answers with their core values of Care, Innovation, Integrity, and Excellence during the interview.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as resolving customer complaints or managing multiple accounts. Think of examples from your past experience where you successfully navigated similar challenges, and be ready to explain your thought process and outcomes.
✨Showcase Your Relationship-Building Skills
Since nurturing customer relationships is key for this role, prepare to discuss how you've developed and maintained strong connections with clients. Share specific strategies you've used to increase wallet share and identify new opportunities, as this will highlight your proactive approach to account management.
