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- Tasks: Drive sales growth and nurture customer relationships in our Aggregates and Asphalt division.
- Company: Join FM Conway, a family-run business with over 60 years of experience.
- Benefits: Enjoy 23 days holiday, a company pension, and access to an on-site gym.
- Why this job: Make a real impact while working in a supportive and innovative environment.
- Qualifications: Previous sales experience in aggregates or construction is essential.
- Other info: We celebrate diversity and encourage all to apply, regardless of qualifications.
The predicted salary is between 36000 - 60000 £ per year.
FM Conway is currently seeking to recruit an experienced Account Manager to join our fast-growing Aggregates and Asphalt Division. As our Account Manager, you will help drive sales revenue growth while nurturing customer relationships for the Aggregates and Asphalt division. This is a full-time position based from our head office in Sevenoaks, Kent.
The duties of the Account Manager role will include:
- Pricing and providing quotations for the collection of asphalt to external customers within agreed commercial parameters.
- Proactively developing and growing relationships with an existing portfolio of customers, increasing wallet share and identifying new opportunities.
- Seeking out new customers and broadening the customer base at each Conway Collect plant.
- Managing an agreed list of customer accounts from initial quotation to invoice payment, working alongside the credit control team ensuring that our credit terms are always adhered to and dealing with any invoice queries in a timely manner.
- Working collaboratively and closely with the rest of the commercial team, including other account managers, customer service advisors and supervisors.
- Managing and responding to customer enquiries from the general market, not just the assigned customer accounts.
- Responding to, managing and resolving any customer complaints or invoice queries promptly.
- Reporting of weekly market feedback, won/lost information and monthly sales forecasting.
What skills and experience do you need?
To be considered for the Account Manager role you must have previous sales experience ideally from either an aggregates or construction background. You will have a strong customer focus and be commercially aware. This role will involve travel to other FM Conway and customer locations, therefore the successful applicant must be able to drive and possess a full UK driving licence.
What benefits will you receive?
As our Account Manager, we will offer you a range of fantastic benefits including career and professional development, 23 days holiday plus bank holidays, company pension, life assurance, opportunities for internal and external training and access to a wide range of shopping discounts through our Rewarding Great People platform. We will also offer you a range of health and well-being benefits including 24-hour advice lines and support from our mental health first aiders. Based from our Sevenoaks Head Office you will have free access to our on-site gym and subsidised restaurant.
A brief introduction to FM Conway and our Aggregate and Asphalt Division:
FM Conway is a business of families with over 60 years’ experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity and Excellence. The heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family. Our Aggregate and Asphalt division manufactures a range of high-quality products that can be adapted to suit the specific needs of our customers. We recycle highways arisings at our unique static crushing, washing and grading plants. The Recycled Asphalt Product (RAP) is used in our local asphalt plants to supply construction sites across London and Southern England. You will be joining a thriving team who are committed to our vision and continued investment in our self-delivery model.
So if you would like to join our family as our Account Manager then please click ‘apply’ today.
FM Conway is an award-winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life. At our heart we are a family that recognises and embraces individuality, so if you are excited about this role but you are unsure if you meet all of the criteria, we encourage you to apply anyway as you may still be the right candidate for this or another role we are recruiting for. We look forward to receiving your application!
Account Manager in Sevenoaks employer: FM Conway Ltd
Contact Detail:
FM Conway Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Sevenoaks
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your sales experience and customer focus. Share specific examples of how you've driven revenue growth or resolved customer issues in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like FM Conway, and express your interest in working with them. You never know when an opportunity might arise!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our family at FM Conway. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Account Manager in Sevenoaks
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your sales experience, especially in aggregates or construction, and showcase how you've nurtured customer relationships in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining FM Conway and how your values align with our core principles of Care, Innovation, Integrity, and Excellence.
Showcase Your Customer Focus: In your application, emphasise your strong customer focus. Share examples of how you've successfully managed customer accounts and resolved complaints, as this is key for the Account Manager position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at FM Conway Ltd
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your understanding of sales metrics and customer relationship management. Brush up on key performance indicators relevant to the aggregates and construction industry, and be ready to discuss how you've used data to drive sales growth in your previous roles.
✨Showcase Your Customer Focus
FM Conway values strong customer relationships, so prepare examples that highlight your ability to nurture and grow these connections. Think about specific instances where you turned a challenging customer situation into a positive outcome, showcasing your problem-solving skills and dedication to customer satisfaction.
✨Research FM Conway
Familiarise yourself with FM Conway's core values and recent projects, especially within the Aggregates and Asphalt division. Being able to speak knowledgeably about the company’s mission and how you can contribute will show your genuine interest and alignment with their culture.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your ability to handle customer complaints or manage accounts effectively. Practice articulating your thought process and decision-making strategies in these situations, as this will demonstrate your readiness for the role and your proactive approach to challenges.
