Works Coordinator in London

FM Conway is currently recruiting for a Works Coordinator to join our Transport for London – HMPF contract. As our Works Coordinator, you will manage planned maintenance works and defects on the Transport for London (TfL) road network. This is an exciting opportunity to contribute to the continuous success we have with Transport for London, to ensure a streamlined and efficient approach to incidents and repairs. This is a permanent, full‑time position based from our Beddington Lane depot in Croydon, South London.

The duties of the Works Coordinator role will include:

• Managing the planning of maintenance works to achieve timely completion and maintain KPI performance.
• Communicating effectively in person and through written correspondence.
• Producing detailed work packs and statutory drawings to enable the effective delivery of planned works.
• Organising the ordering of materials and traffic management plans for works.
• Ensuring all required permits are in place before works commence and this may involve chairing meetings to drive collaboration and decision making.
• Organising and managing communications with internal/external teams, contractors, stakeholders and client to ensure the successful delivery of planned works.
• Coordinating with senior management by escalating work issues requiring additional support or decision making.
• Providing general office administrative support.
• Keeping the internal systems and the client’s system up to date.

What skills and experience do you need?

We are looking for candidates with experience in planning/coordination of works and dealing with a range of internal and external stakeholders in person and/or via email. You will have excellent attention to detail and a strong customer focus. Ideally, you will have experience working within the highways/construction industry, although this is not essential. To be successful in this role, you will need strong IT skills, an organised approach, and experience within planning.

What benefits will you receive?

As our Works Coordinator, we will offer you a range of fantastic benefits including career and professional development, 23 days holiday plus bank holidays, company pension, life assurance, opportunities for internal and external training and access to a wide range of shopping discounts through our Rewarding Great People platform. We will also offer you a range of health and well‑being benefits including 24‑hour advice lines and support from our mental health first aiders.

A brief introduction to FM Conway and our Transport for London – HMPF Contract

FM Conway is a business of families with over 60 years’ experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity and Excellence. The heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family.

FM Conway has a longstanding relationship with TfL and we have demonstrated a proven capability to support TfL in maintaining a safe and functional highway network, while importantly minimising disruption to road users and communities across the capital. We support TfL in its drive for ‘healthy streets’, including a reduction in carbon and improved air quality. The business is already demonstrating its commitment to carbon neutrality through a range of initiatives such as ‘low carbon sites’, electric plant and vehicles, electric cargo bikes and low carbon asphalt solutions.

FM Conway is an award‑winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life.

Closing Date: 21/06/2026